Kaoutar Bouchoual

- Managing warehouse product administration, and overseeing returns processing.

- Ensuring customer satisfaction by verifying delivery pictures, signatures, delivery team comments, and customer feedback.

- Implemented measures to prevent customers from receiving previously rejected products, depending on return reason.

- Held delivery team accountable for any damage documented with evidence.

- Ensuring returned products match our inventory.

- proactively help in resolving inventory discrepancies.

- Assisting with inventory and prepping.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

- Managed concurrent pricing and deals to ensure we remain in the market across platforms like Amazon, eBay, Cdiscount, ePrice, etc.

- Updated prices and optimized product titles to enhance discoverability.

- Utilized sales data from the past two months to calculate purchase quantities, ensuring optimal inventory levels.

- Adjusted selling prices based on procurement costs, packaging, delivery expenses, and profit margins.

• Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
• Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
• Increased showroom sales by implementing effective visual merchandising strategies and product displays.
• Generated personal sales to meet or exceed established sales goals.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.