Kapildev Patel
Suwanee,Georgia
Summary
Dynamic leader with proven expertise in customer service and team leadership honed at Dunkin' Donuts Franchising. Excelled in managing a motivated team, ensuring high-quality service delivery, and enhancing customer satisfaction. Skilled in time management and decision-making, achieving significant improvements in workplace efficiency and safety.
Overview
3
3
years of professional experience
Work History
Manager
Dunkin' Donuts Franchising
11.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Maratha Mandal Polytechnic
Belagavi ,karnataka India05-2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Dunkin' Donuts Franchising
11.2021 - Current
High School Diploma -
Maratha Mandal Polytechnic
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