Kapono Nonaka
Riverside,CA
Summary
Experienced waiter, prioritizing customer dining satisfaction above all else. Willing to help out in any ways possible, not skill-limited. Properly positive attitude towards workers and customers alike. Open to changes in management/operations, willing to provide ideas and design creativity.
Overview
3
3
years of professional experience
Work History
Henri's Restaurant
Elaine Montes
06.2021 - 11.2023
- Waiter (5+ months)
- Bus Boy/Cashier (1.5 years)
- Worked as a dishwasher when needed.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Took mental note of specific preferences by customers, increasing the chances of their return.
- Willingness to help customers in any way, even if not in relation to dining experience.
- Maintained optimistic nature to the absolute best of my abilities.
Mini's Croissant and Boba
Vanessa Rann
01.2021 - 04.2021
- Drink preparer
- Baked goods preparer
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Chatsworth Charter High School
Chatsworth, CA06.2021
Skills
- Customer Service
- Exceptional Work Ethic
- Very well at oral communication/comprehension
- Safe Food Handling
- Food Running
- Guest Engagement
Timeline
Henri's Restaurant
Elaine Montes
06.2021 - 11.2023
Mini's Croissant and Boba
Vanessa Rann
01.2021 - 04.2021
High School Diploma -
Chatsworth Charter High School