KaQuan Jones
New Bern,NC
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Crew Member
Culvers
Charlotte, NC
07.2022 - 06.2024
- Applied safe food handling to maintain proper sanitation.
- Processed customer payments quickly and returned exact change and receipts.
- Professional handle customer problems
- Proper handling and cleaning of work and food equipment
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Properly training and assisting new employees
Customer Service Clerk
Harris Teeter
Charlotte, NC
09.2021 - 02.2023
- Maintaining customer satisfaction
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests
- Provided primary customer support to internal and external customers.
Busser/Food Runner/Assistant Sever
Texas SteakHouse
New Bern, NC
08.2016 - 03.2019
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
- Removed trash, spills and trays to keep areas clean and professionally organized.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Increased productivity by working quickly, helping other bussers and looking for ways to improve.
- Carried dirty dishes to the kitchen to keep dining areas clean and promote efficiency.
Education
High School Diploma -
Craven Early College
New Bern, NCSkills
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Answered constant flow of customer calls with minimal wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Responded to customer requests for products, services and company information
- Provided primary customer support to internal and external customers
Certification
ServSafe Food Safety 2019-11-05
Timeline
Front Crew Member
Culvers
07.2022 - 06.2024
Customer Service Clerk
Harris Teeter
09.2021 - 02.2023
Busser/Food Runner/Assistant Sever
Texas SteakHouse
08.2016 - 03.2019
High School Diploma -
Craven Early College