Kara A Thompson
Salina
Summary
Results-driven professional with extensive experience in customer service and team leadership, seeking to transition into law enforcement or the legal field. Expertise in managing complex situations and resolving conflicts while maintaining composure under pressure. Demonstrated reliability in meeting deadlines both independently and collaboratively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
Air Capitol
Salina
01.2026 - Current
- Coordinated with dispatch for timely route updates and assistance.
- Navigated routes with relevant map programs and GPS systems.
- Resolved customer service complaints with professionalism and informed responses.
Restaurant Shift Lead
Chilis
Salina
11.2024 - 11.2025
- Monitored employee performance and provided constructive feedback to enhance productivity and quality of service.
- Resolved customer complaints in an effective manner while maintaining excellent customer service standards.
- Maintained a safe working environment by adhering to food safety standards and following health regulations.
- Contributed positively towards creating a positive work environment through open communication with staff members.
- Analyzed customer feedback to determine areas of improvement within the restaurant.
Server
Chilis
Salina
02.2023 - 11.2024
- Delivered excellent customer service in a fast-paced environment.
- Resolved customer complaints promptly and professionally, maintaining a high level of satisfaction among guests.
- Managed multiple tasks while adapting quickly to changing priorities.
Barista
Scooters
Salina
08.2022 - 12.2023
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Communicated effectively with customers and coworkers to foster a positive environment.
- Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks.
Volunteer
Nourish
Hoedspruit
- Gathered ongoing needs from community partners to create project inventory.
- Assisted families in using and learning about society resources.
- Developed strong communication skills while providing customer service to visitors at the volunteer center.
- Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects.
Education
Bachelor of Arts (B.A.) - Criminal Justice
Kansas Wesleyan University
Salina05-2025
Minor in Psychology -
Kansas Wesleyan University
Salina05-2025
Skills
- Attention to Detail
- Ability To Multitask
- Dependable and Reliable
- Goal-Oriented
- Team Player
- Problem-Solving
Certification
- Diversity Awareness Course
- Basic Emergency Operations Center Functions
- Community Preparedness: Implementing Simple Activities for Everyone
- Fundamentals of Emergency Management
References
- Rhana Vickers, Franchise Owner, 405-315-3391, rvickers10@yahoo.com
- David Lanning, Assistant Professor Of Criminal Justice, 785-577-8082, david.lanning@kwu.edu
- Bernie Botson, Professor Of The Department Of Criminal Justice, 314-691-1651, Bernard.botson@kwu.edu
- Lisa Morris, General Manager, 785-820-8300, salina@eatchilis.com
Timeline
Delivery Driver
Air Capitol
01.2026 - Current
Restaurant Shift Lead
Chilis
11.2024 - 11.2025
Server
Chilis
02.2023 - 11.2024
Barista
Scooters
08.2022 - 12.2023
Volunteer
Nourish
Bachelor of Arts (B.A.) - Criminal Justice
Kansas Wesleyan University
Minor in Psychology -
Kansas Wesleyan University