Summary
Overview
Work History
Skills
Websites
Timeline
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Kara Rivera

Modesto,United States

Summary

Dynamic leader with a proven track record at MSI International and Cutting Edge Surfaces, adept in strategic negotiations and brand awareness development. Excelled in fostering significant territory growth and customer satisfaction through innovative sales strategies and effective team leadership. Skilled in project management and social media strategy, consistently achieving beyond targets with a keen eye for creative positioning and market planning.

Overview

6
6
years of professional experience

Work History

Creative Director/Owner

Cutting Edge Surfaces Inc.
Modesto, CA
10.2020 - Current
  • Placed orders and answered questions in-person, through email, and over phone to maximize customer service
  • Contacted new and existing customers to outline benefits of products
  • Monitored customer order process and addresses customer issues
  • Fostered relationships with customers to expand customer base and retain business
  • Created and implemented store displays, promoting sales and growth
  • Developed business and marketing analytics and emerging trends
  • Submitted design ideas to plan projects with customers and managers
  • Provided every customer with the best service and highest quality work to promote satisfaction

Outside Sales Representative

MSI International
Hayward, CA
02.2022 - 06.2022
  • Maintained knowledge of current product offerings and pricing structures.
  • Developed and implemented sales strategies to increase revenue.
  • Generated leads through cold calling, networking events, referrals.
  • Attended industry trade shows to promote company products and services.
  • Managed accounts by providing solutions that best fit the customer's needs.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Placed orders and answered customers' questions.
  • Sales rep of the month, 3x.
  • Created and implemented store displays.
  • Promoted business using social media.
  • Negotiated pricing on behalf of my customers.
  • Scheduled deliveries.
  • Sold 315K worth of slabs in one day.

Marketing Manager

UCP Of Stanislaus County
Modesto, CA
01.2019 - 10.2020
  • Outlined work plans, assessed resources and determined timelines for projects
  • Oversaw budgets for the projects, tracked expenses and timelines and communicated with Executive Director on communication milestones
  • Managed multiple projects and tasks simultaneously
  • Maintained professionality and efficiency while working closely with leadership
  • Coordinated fundraising events to generate over 20K in revenue
  • Managed social media accounts by composing content, engaging with followers, monitoring activities and researching marketing trends
  • Created and managed UCP's volunteer program and doubled volunteers with 6 months
  • Presented talks and discussions in the community to promote UCP's Mission and Vision

Skills

  • Vendor negotiation
  • Creative positioning
  • Project management expertise
  • Avid and Premiere mastery
  • Online advertising support
  • Media industry expertise
  • Design background
  • Strategic communications
  • Campaign development expertise
  • Brand Messaging
  • Social Media Strategy
  • Office Management
  • Staff training and development
  • Event planning
  • Computer Skills
  • Market Planning
  • Upselling strategies
  • Team Leadership
  • Records Management
  • Strategic sales techniques
  • Business Development
  • Territory Growth
  • Closing sales
  • Self-sufficient
  • Supply inventory
  • Community outreach
  • Competitor Research and Analysis
  • Customer Service-Oriented
  • Strategic negotiations
  • Sales closing
  • Brand awareness development

Websites

Timeline

Outside Sales Representative

MSI International
02.2022 - 06.2022

Creative Director/Owner

Cutting Edge Surfaces Inc.
10.2020 - Current

Marketing Manager

UCP Of Stanislaus County
01.2019 - 10.2020

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Kara Rivera