Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kara Bowles

PAYSON,UT

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dental Front Office Receptionist

Synergy Dental
03.2023 - Current
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Helped patients complete necessary medical forms and documentation.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Obtained payments from patients and scanned identification and insurance cards.

Returns Specialist

Rocky Mountain ATV/MC
03.2018 - 07.2022
  • Documented returned product details in their software inventory tracking system.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Unloaded, inspected and stored damaged and returned products.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Operated electric pallet jack, forklift and manlift.

Education

Pre-Dental Professional

UVU
Provo

High School Diploma -

Salem Hills High School
Salem, UT
05.2018

Skills

  • Dentrix Ascend software
  • CPR Certified
  • Taking X-Rays
  • HIPAA
  • EFDA
  • Completed Hep B and TB Immunizations
  • Customer Experience
  • Teamwork skills
  • Heavy Machinery Operation (6 classes of forklifts)

Certification

  • TECH Certificate of Proficiency
  • Utah Clinical Dental Assistant
  • Radiology
  • Nomad Handheld x-ray Equipment
  • OSHA
  • CPR/First Aid

Timeline

Dental Front Office Receptionist

Synergy Dental
03.2023 - Current

Returns Specialist

Rocky Mountain ATV/MC
03.2018 - 07.2022

Pre-Dental Professional

UVU

High School Diploma -

Salem Hills High School
Kara Bowles