KARA CASEY
Winter Haven,FL
Summary
Results-driven professional with over 17+ years of experience in the aesthetics industry. Skilled in managing daily operations and driving revenue growth. Known for building lasting client relationships and improving overall client satisfaction.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Mondello Medical Spa
Spa Manager/Advanced Practice Aesthetician
Dundee, FL
09.2011 - Current
- Manage daily business operations utilizing DaySmart Spa to streamline workflow, automate communications and maximize revenue
- Establish long-lasting relationships with patients by providing personalized care through various facial and body treatments for optimal skin health
- Train and supervise staff on best practices, sales techniques and customer service.
- Consistently drive annual growth in both retail and service sectors, achieving a year-over-year increase in sales performance.
- Engage in ongoing education and training to enhance skills and stay current in industry trends.
- Coordinate promotional events and implement marketing strategies to attract new patients and increase revenue.
- Develop and nurture relationships with representatives and organizations to effectively build business
Esthetician/Cosmetics Department Manager
Millennium Nail & Day Spa
Tallahassee, FL
02.2008 - 09.2011
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products
- Organized and hosted successful open houses and events to enhance community engagement and drive business objectives.
- Performed various facial and body treatments for optimal skin health
- Consistently met monthly retail and service sales target goals achieving top performing esthetician 2009-2011.
Education
Aesthetics Program -
Paramount Institute of Hair, Skin, & Nails
Lakeland, FL04.2007
Bachelor of Science in Communication -
Florida State University
Tallahassee, FL12.2001
Skills
- Exceptional customer service
- Client Relationship Management
- Oral and written communications
- Attention to Detail
- Goal Setting
- Customer Retention
- Extensive sales and marketing
- Effective managerial and leadership
- Strong decision making
- Critical Thinking
- Strategic Planning
- Promotions coordination
Licenses
- Facial Specialist - FB9727948
- Real Estate Sales Associate - SL3609308
Certification
- ZO Skin Health Specialist/Expert & Obagi Medical
- Dermaplane Pro Trained Professional
- SkinPen Precision: Microneedling
- Hydrafacial
Professional Affiliations
- Member, National Association of Realtors (NAR)
Timeline
Mondello Medical Spa
Spa Manager/Advanced Practice Aesthetician
09.2011 - Current
Esthetician/Cosmetics Department Manager
Millennium Nail & Day Spa
02.2008 - 09.2011
Aesthetics Program -
Paramount Institute of Hair, Skin, & Nails
Bachelor of Science in Communication -
Florida State University