Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
4
4
years of professional experience
Work History
Spa Associate
Hand And Stone
09.2023 - Current
Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
Contributed to efficient spa operations by operating appointment schedules.
Developed strong relationships with clients, resulting in increased loyalty and return visits.
Sold memberships and products to clients that were further interested.
Maintained cleanliness and sanitation throughout the entirety of the spa.
Server
Independence Village, Aurora
08.2020 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Chef’s Assistant
Stir Studio
11.2022 - 08.2023
Assisted the chef in cooking, cleaning, organizing, and communication with customers.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Limited portion sizes and used garnishes to ensure proper servings for all guests in the class.
Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
Followed recipes and instructions to achieve quality and presentation standards.