Kara Conlan
Stateside Live!
Philadelphia,PA
1
Certification
11
years of professional experience
A seasoned bartender and server with 12 years of restaurant experience. Regularly handles high volume bartending in the Philadelphia sports district without compromising quality and guest experience. Excellent customer service and a team player with great work ethic. Experience working with Aloha, Shift 4, Toast, DBS, and Digital Dining POS systems.
Work History
Bartender, Server, Banquet Server
8 Years 1 Month- Hired as a server in 2018, promoted to bartender in 2021.
- Accepted drink orders from patrons and servers, mixed drinks following standard recipes and LIVE! standard proportions.
- Request identification and serve alcoholic beverages responsibly. Enter drink orders into POS, collect and process payment from patrons.
- Served VIP customers with precision, delivering top-level service and maintaining discretion.
- Utilized Aloha and Shift4 technology to streamline order processing.
- Assisted with inventorying beverage stock and bar supplies.
- Helped management plan and serve bar menu exceeding customer expectations.
- Assisted management in planning and serving bar menu, enhancing customer satisfaction.
Server
11 Months- Collected and entered orders into POS system, expedited and ran food orders, and managed tables including bussing to ensure efficient service.
- Utilized Toast POS and Digital Dining to streamline order processing and enhance customer experience.
- Delivered attentive table service, maintaining menu knowledge and accurate guest order coordination.
Banquet Server
3 Years 3 Months- Served plated meals and beverage service while maintaining timely, polished guest experiences.
- Coordinated banquet setup and table arrangements to match event floor plans and service standards.
- Communicated special meal requests and dietary restrictions to kitchen staff for accurate service.
- Replenished linens, glassware, and serving stations to support smooth event operations.
Server
3 Years 5 Months- Utilized DBS technology to streamline data processing.
- Coordinated with kitchen and bar staff to maintain smooth service flow during high-volume shifts.
- Resolved guest concerns professionally, preserving service quality and repeat patron trust.
- Technology utilized – DBS
Skills
Efficient time management
Outgoing personality
High volume experienced
Dependable team member
Customer-focused approach
Responsible alcohol service
Beverage preparation
Inventory auditing
Certification
- RAMP certified
- ServSafe certified
Personal Information
Title: Bartender | Server
References
References available upon request.
Timeline
Server
New Deck Tavern
04.2019 - 03.2020Read More
Bartender, Server, Banquet Server
Stateside Live!
09.2018 - CurrentRead More
Banquet Server
Heritage Ballrooms
03.2017 - 06.2020Read More
Server
Barnaby’s of Ridley
11.2015 - 04.2019Read More