Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kara Cooley

Winter Park

Summary

Experienced Store Manager collaborating closely with the Director to oversee daily operations, drive success, prioritize customer service, and foster team engagement. Skilled in coaching, developing, and inspiring team members to align with JoAnn's mission and vision. Possess leadership qualities equivalent to the director, guiding the team with confidence and passion towards achieving goals.

Overview

18
18
years of professional experience

Work History

Retail Store Manager

Orlando Science Center
04.2025 - Current
  • Oversaw daily store operations, ensuring efficient workflow and high customer satisfaction.
  • Managed inventory control processes, optimizing stock levels and reducing waste.
  • Trained and mentored staff on customer service excellence and operational procedures.
  • Developed and implemented visual merchandising strategies to enhance product visibility.
  • Analyzed sales trends to inform strategic inventory purchasing decisions.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.

Assistant Store Manager

JoAnn
10.2007 - 04.2025
  • Develops long-lasting customer relationships by identifying and anticipating customers needs.
  • Motivates, coaches, and inspires the team and ensures they are the best possible brand ambassadors.
  • Stays adept at knowing the product and staying curious on new merchandise and trends.
  • Communicates new initiatives, leadership messages, and promotions.
  • Ensures impeccable execution of operational policies and procedures.
  • Coaches and inspires the team to drive sales by exceeding customer expectations.
  • Builds strategic plans and provides the necessary tools for the team to achieve KPIs.
  • Continually stays informed on industry trends and seeks out ways to stay relevant in the marketplace.
  • Able to cope with change and shift direction as needed.
  • Drives sales by continually analyzing reports and identifying trends. Creates strategies to achieve both individual and store goals.
  • Mentors and inspires the team to enhance the overall store’s proformance.
  • Develops in-store talent by creating succession plans and effectively managing performance.
  • Networks, recruits, hires to staffing needs, and trains team members using the onboarding tools provided.

Education

High School Diploma : General Diploma -

Colonial High School
Orlando, Fl
05.2006

Skills

  • Goals and performance Sales technique
  • Verbal and Written Communication
  • Revenue Growth
  • Employee Scheduling
  • Budget and cost control
  • Hiring and Training
  • Coaching and Mentoring
  • Sales and Marketing
  • Order Management

Timeline

Retail Store Manager

Orlando Science Center
04.2025 - Current

Assistant Store Manager

JoAnn
10.2007 - 04.2025

High School Diploma : General Diploma -

Colonial High School

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