Kara Felton
Indianapolis,IN
Summary
Multifaceted, forward-thinking professional who offers more than ten years working in a patient-focused care setting. Self-motivated and strategic thinker that demonstrates excellent work ethic individually or on a team-oriented basis.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Community Hospital
03.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care
- Reduced stress for patients and families through effective communication and empathetic support
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare settings
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary
Dispensary Technician
Dawes Fretzin Dermatology
09.2019 - Current
- Presented monthly meetings keeping providers informed of all updates
- Implemented procedures necessary for compounding, mixing, packaging and labeling
- Ordered all pharmacy supplies and kept check on inventory levels
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration
- Collaborated with store manager to maintain daily operations
Server
Yamato Japanese Steakhouse & Sushi
01.2018 - 09.2019
- Exceptional interpersonal and team-building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues
- Successfully multitasking while remaining professional and courteous in a fast-paced environment
- Maintained table settings by removing courses, replacing utensils, and refilling beverages promptly and courteously
Emergency Department Medical Scribe
Opys Physician Services LLC
11.2016 - 01.2018
- Listened attentively and adapted scribe services to each physician's preferences
- Maintained electronic health records (EHR) to ensure efficient patient care
- Accurately and thoroughly documented medical procedures while being performed by physician
- Processed paperwork such as discharges and transportation orders to coordinate patient movements
Education
Associates of Science - General Studies
Ivy Tech Community College
Richmond, IN2018
Skills
- Proficient with EPIC, MS word, Excel and PowerPoint
- Department Oversight
- Inventory Optimization
- Problem Anticipation and Resolution
- Patient Focused Customer Service
- Documentation Accuracy
Certification
- BLS/ACLS Certification, American Heart Association - 2024
Volunteer
Volunteer for patients undergoing Hospice Care
Conscientious and skilled listener with experience building quality rapport and patient care
Timeline
Patient Care Technician
Community Hospital
03.2023 - Current
Dispensary Technician
Dawes Fretzin Dermatology
09.2019 - Current
Server
Yamato Japanese Steakhouse & Sushi
01.2018 - 09.2019
Emergency Department Medical Scribe
Opys Physician Services LLC
11.2016 - 01.2018
Associates of Science - General Studies
Ivy Tech Community College
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