RAVEN HOWARD
Delray Beach,FL
Summary
Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Memorial Miramar Hospital
Miramar, FL
04.2023 - Current
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Contributed to the overall success of the healthcare facility through diligent work ethic, adaptability, and commitment to providing exceptional patient care.
Medical Receptionist Level II
Pediatric Associates
Miami, FL
04.2021 - 03.2023
- Scheduling appointments and verifying insurances such Medicaid, Blue Cross Blue Shield, Aetna, Humana etc.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Comforting distressed patients – this may range from managing appointment issues that may arise or triaging a patient in distress.
- Checked patient insurance, demographic, and health history to keep information current.
Administrative Assistant
UM Miller School of Medicine
Miami, FL
03.2020 - 06.2020
- Imported healthcare providers information into the new database called Emergency & Prehospital Healthcare (EMST)
- Viewed the healthcare providers credential status through different resources (Nursys, EMT and FL Dept)
- Managed & arranged different healthcare courses for the providers by issuing certificates, verifying demographics etc.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Patient Access Registration
Advent Health Hospital
Palm Coast, FL
11.2018 - 02.2020
- Verified required financial and demographic information by phone interview in a professional manner, demonstrated a regard for dignity of all patients and family members
- Collected and set payment arrangements with patients, scheduled payments for deposits due, which included screening patients for enrollment in available credit option programs
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information throughout all stages of the registration process.
- Assisted in developing training materials for new hires within the Patient Access department, enhancing overall staff competency levels in key areas of responsibility.
Education
Master of Science in Nursing, Registered Nurse -
Miami Regional University
12.2022
Bachelor of Science, Health Informatics & Information Management -
Florida A&M University
08.2015
Skills
- Epic Hyperdrive
- QuickBooks
- MS Office Suite (Word, Excel, Access, PowerPoint, Outlook, VISO)
- Compassionate Care
- Cerner
- MEDITECH
- Clinical judgment
- EMR
- Blood Glucose Testing
- Infection control standards
- Patient Observation
- Vital signs monitoring
Certification
- Basic Life Support for Health Care Providers (BLS), American Heart Association, 12/2023
- Registered Nurse Licenses (RN), Registered Nurse, 08/2024
References
Available Upon Request
Timeline
Patient Care Technician
Memorial Miramar Hospital
04.2023 - Current
Medical Receptionist Level II
Pediatric Associates
04.2021 - 03.2023
Administrative Assistant
UM Miller School of Medicine
03.2020 - 06.2020
Patient Access Registration
Advent Health Hospital
11.2018 - 02.2020
Master of Science in Nursing, Registered Nurse -
Miami Regional University
Bachelor of Science, Health Informatics & Information Management -
Florida A&M University