Kara Forbes
Oswego,NY
Summary
Adept at enhancing pharmacy operations and customer service, proficiency in data entry and exceptional teamwork skills contributed to a safer, more efficient prescription process. Achieved significant reductions in customer wait times by excelling in multitasking and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Assistant Pharmacy Technician
Wayne Drug
06.2017 - 09.2024
- Collaborated closely with pharmacy team to foster atmosphere of teamwork and open communication.
- Assisted pharmacists in accurately filling prescriptions, ensuring patient safety and proper medication usage.
- Streamlined daily tasks such as filing paperwork, answering phones, and managing cash registers, allowing pharmacists more time for direct patient care activities.
- Assisted in implementing new pharmacy software systems resulting in improved workflow efficiency across the team.
- Consistently followed all legal guidelines pertaining to prescription handling, maintaining strict compliance with state regulations.
- Supported accurate dispensing of medications by carefully labeling prescription bottles with correct dosage information.
- Trained new pharmacy staff on computer system and drug management protocols.
Assistant Pharmacy Technician and Delivery Staff
Harbor Pharmacy
03.2010 - 06.2017
- Supported accurate dispensing of medications by carefully labeling prescription bottles with correct dosage information.
- Assisted pharmacists in accurately filling prescriptions, ensuring patient safety and proper medication usage.
- Collaborated closely with pharmacy team to foster atmosphere of teamwork and open communication.
- Reduced wait times for customers by quickly processing prescription refill requests under pharmacist supervision.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Delivered completed orders to contracted Health Care Facilities.
Cashier
Bosco and Greers Deli
01.2006 - 01.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Enhanced customer service experience by efficiently processing purchases and returns.
Cashier; Cook
Tamarack Golf Club
05.2003 - 11.2005
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Learned duties for various positions and provided backup at key times.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained food safety and sanitation standards.
Education
Early Childhood Education
Cayuga County Community College
Fulton, NYHigh School Diploma -
Oswego City High School
Oswego, NY06.2005
Skills
- Data entry proficiency
- HIPAA Compliance
- Computer savvy
- POS System Operation
- Secure storage of medications
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
- Effective Communication
- Detail Oriented
- Confidentiality and HIPAA
- Data Entry
Work Preference
Work Type
Full TimeLocation Preference
HybridImportant To Me
Healthcare benefitsWork-life balanceCompany CultureTimeline
Assistant Pharmacy Technician
Wayne Drug
06.2017 - 09.2024
Assistant Pharmacy Technician and Delivery Staff
Harbor Pharmacy
03.2010 - 06.2017
Cashier
Bosco and Greers Deli
01.2006 - 01.2010
Cashier; Cook
Tamarack Golf Club
05.2003 - 11.2005
Early Childhood Education
Cayuga County Community College
High School Diploma -
Oswego City High School
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