Kara Gargus
Ozark,MO
Summary
Hardworking and punctual, while working well in fast-paced, physically-demanding jobs and standing or moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Motivated Criminal Justice student seeking internships in Law Enforcement to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
General Merchandise Expert
Target
Springfield, MO
11.2023 - Current
- Assisted customers in selecting merchandise based on their individual needs and preferences.
- Maintained cleanliness of the store environment, including shelves, racks, and fixtures.
- Ensured compliance with all safety regulations while handling merchandise items.
- Provided customer service support by answering inquiries regarding products and services offered at the store.
- Resolved customer complaints in a timely manner to maintain positive relationships with patrons.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Assistant Manager
B&B Theaters
Ozark, MO
04.2021 - 09.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Completed inventory audits to identify losses and project demand.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality and conformance.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
High School Diploma -
Ozark High School
Ozark, MO05.2023
Bachelor of Science - Criminal Justice
Missouri State University
Springfield, MOSkills
- Problem-Solving
- Safety Procedures
- Facility Maintenance
- Inventory Oversight
- Staff Management
- Cash Handling
- Customer Service
- Staff Training
- Time Management
- Decision-Making
- Critical Thinking
Affiliations
- I was on the JROTC Rifle Team during High School for 3 years and won 2 National Championships.
- I am a member of the Habitat 4 Humanity Organization at MSU
- I am also a member of the Criminal Justice Society club at MSU
References
References available upon request.
Timeline
General Merchandise Expert
Target
11.2023 - Current
Assistant Manager
B&B Theaters
04.2021 - 09.2023
High School Diploma -
Ozark High School
Bachelor of Science - Criminal Justice
Missouri State University
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