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Dynamic Business Operations Coordinator with a proven track record at Sankofa Behavioral Health, enhancing operational efficiency through effective project management and corporate communications. Skilled in data analytics and fostering team collaboration, I successfully developed tracking systems that improved service delivery accuracy, ensuring timely access to essential services.

Focused, experienced Business Professional enthusiastically pursuing a new opportunity in which to leverage 20 years of exceptional performance. Efficient and detail-oriented with skills for building client rapport and offering support to senior management. Background includes working in both administrative and customer-facing positions. Top strengths include Account Maintenance, Customer Advocacy, and advanced use of Microsoft Office, with 9 years of experience preparing and processing title documents to transfer ownership.


Reliable business professional with experience in project management, process improvement, and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Systematic Administrative Assistant with over 5 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision. I have master various skills by working as an accounting assistant. Mastered how to: be detail-oriented, organized, trustworthy, ethical, advanced in QuickBooks, prioritize task to meet deadlines, work as a team, manage accounts, written and verbal communication skills, analytical problem-solving skills. In addition to my career experience and being bilingual, I’m also a volunteer for Make-A-Wish foundation. There I have learned to: communicate with verbal and non-verbal children, mastered to be a critical thinker, express my creativity, patience, social perceptiveness, and how to be an active listener.

Kara Hicks

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Business Operations Coordinator

Business Development Analyst

Senior Veterinary Practice Consultant & Trainer

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Bachelor of Science - Organizational Management

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Business Operations Coordinator

Business Development Analyst

Senior Veterinary Practice Consultant & Trainer

Bachelor of Science - Organizational Management

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