Kara Hubner
Cincinnati
Summary
Versatile administrative professional skilled in office management, customer service, and data entry. . Recognized for fostering positive communication and enhancing overall service delivery. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Office Manager
Mtech Company
Cincinnati
03.2025 - Current
- Oversaw daily office operations, optimizing workflow to enhance productivity.
- Manage incoming shipments and prepare outgoing shipments (UPS, LTL) with accurate data entry into the ERP system
- Monitored inventory levels of parts for servicing equipment, ensuring availability and timely operations.
- Facilitated communication between home office and Michigan office to support project coordination. Maintained communication with customers regarding repair and order status.
- Schedule technicians for repairs in shop and on site. Coordinate with Cleveland and Michigan Locations to dispatch technicians and prioritize repairs.
- Coordinated communication between home and Michigan offices to streamline project support and kept customers informed on repair and order statuses.
- Maintained filing system for records, correspondence and other documents.
- Loaded and unloaded shipments using forklifts and pallet jacks.
- Maintained building and scheduled services and repairs. Ensured the facility was clean and secure at the end of each day.
- Assisted management with various administrative tasks. with various tasks as needed
Administrative Assistant
Purdue University
West Lafayette
03.2016 - 03.2025
- Serve as administrative assistant to the Chief of Police, Director of Emergency Planning and Preparedness and their administrative staff, and the police department.
- Ensured smooth office operations by serving as a business office representative and building deputy, contributing to a positive work environment and high employee satisfaction.
- Managed files and documents, improving organization and accessibility and streamlining office operations.
- Work with the business office to ensure invoices are paid.
- Dealt with emergencies efficiently, ensuring the safety and well-being of employees and visitors.
- Managed the yearly hiring of over 250 outside agency officers as temporary employees, ensuring a smooth and efficient process. Supported company's staffing needs during peak periods.
- Resolved customer inquiries daily, improving overall customer satisfaction and retention.
- Provided general information regarding parking areas and campus locations.
- Issue parking permits to staff, students, retirees, and visitors. Issue departmental permits and process the billing in SAP.
- Order supplies for department as requested by supervisor.
- Put in work orders as requested.
- Process parking appeals.
- Acted as a reliable point of contact and liaison for the Staff appeals committee and the Student Court, facilitating communication and case resolution.
- Process payments for parking permits and fines. Counted and balanced cash and online payments.
- Earned a Bravo award for dedication and willingness to take on additional tasks.
Optician
Target Optical
Lafayette
08.2015 - 03.2016
- Employed effective sales techniques to deliver tailored eyewear solutions, enhancing patient satisfaction.
- Scheduled patient appointments efficiently.
- Maintain HIPAA privacy policy.
Waitress
HuHot Mongolian Grill
Lafayette
01.2015 - 03.2016
- Serve customers food, drinks, desserts, Upsell items, ensured tables were clean for customer satisfaction, roll silverware, sidework, etc.
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed order accuracy and ensured timely food delivery to guests.
- Collaborated with kitchen staff to coordinate meal preparation and presentation.
Youth Counselor
TC Harris School
Lafayette
01.2014 - 08.2014
- Provided support and guidance to children with developmental disorders, improving their ability to manage emotions and communicate effectively, leading to enhanced relationships with peers and adults.
- Taught daily life skills to youth, resulting in successfully transitioning to a group home or independent living. Empowered youth to lead self-sufficient lives.
- Applied restraints (handle with care) when children posed a risk to themselves or others.
- Working quickly in emergency situations.
Host
Scottys Brewhouse
Lafayette
09.2012 - 12.2013
- Customer Service, seating customers, Helping with anything needed.
Service Cashier
Mike Raisor Ford Mazda
Lafayette
05.2011 - 08.2012
- Customer Service, Cash handling.
- Having to open and close down drawer on shifts, helping customers with questions or whatever was needed.
- Working with the programs on computer to help check customers out, Excel for balancing drawers.
- Answering phones and transferring phone calls.
- Faxing anything as needed.
- Filing paperwork.
Education
High School Diploma -
McCutcheon High School
Lafayette, IN01-2010
Skills
- Cash Handling/ Credit Card Payments
- Concur
- Customer service
- Data Entry
- Excel
- Interpersonal skill
- Microsoft Word
- Multi-tasking
- Office Management
- Organizational skills
- Outlook
- Shipment coordination
- SAP
- Time Management
- Travel Coordination
- Oracle Netsuite
- Document organization
- Inventory control
Certification
- Professional Administrative Certification of Excellence, 10/01/24, 10/01/26, American Society of Administrative Professionals
- Forklift Certified
Awards
Bravo award
Timeline
Office Manager
Mtech Company
03.2025 - Current
Administrative Assistant
Purdue University
03.2016 - 03.2025
Optician
Target Optical
08.2015 - 03.2016
Waitress
HuHot Mongolian Grill
01.2015 - 03.2016
Youth Counselor
TC Harris School
01.2014 - 08.2014
Host
Scottys Brewhouse
09.2012 - 12.2013
Service Cashier
Mike Raisor Ford Mazda
05.2011 - 08.2012
High School Diploma -
McCutcheon High School