10+ years Security experience in the Customer Service Industry, as well as 3+ years in the Guest Service Industry including Marketing. 2 years Fire Dispatching/Time Keeping.
Overview
2
2
years of professional experience
Work History
Typist/Clerk
Warm Springs Fire Management
05.2023 - Current
Organized and prioritized proofreading, spell checking, document filing and data entry.
Organized and maintained precise confidential personnel files.
Prepared statistical reports with relevant company data and statistics.
Interacted with public on phone and at reception desk to answer questions and resolve issues.
Entered data into databases in alphabetic and numerical order.
Prepared data by compiling and sorting information.
C-Store Supervisor
Plateau Travel Plaza
02.2023 - 03.2023
Supervised daily operations by directing customer service, inventory and sales operations.
Answered product questions and assisted customers in selection and checkout.
Answered questions about store policies and addressed customer concerns.
Conducted inventory analysis to determine optimal stock levels.
Oversaw financial operations by monitoring expenses and reconciling bank statements.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.