Kara Maroney
North Port,FL
Summary
High-energy Store Manager bringing extensive experience from retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
15
15
years of professional experience
Work History
Emerging Store Manager
Walgreens
10.2015 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Approved regular payroll submissions for employees.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Customer Service Representative
Waldbaums Supermarket
06.2010 - 10.2015
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
Bachelor of Arts - American History
Stony Brook University
Stony Brook, NY05-2018
Skills
- Personnel development
- Store operations oversight
- Operational budgeting
- Promotional planning
- Customer service management
- Expense tracking
- Opening and closing procedures
- Inventory oversight
- POS systems
- Staff supervision
Timeline
Emerging Store Manager
Walgreens
10.2015 - Current
Customer Service Representative
Waldbaums Supermarket
06.2010 - 10.2015
Bachelor of Arts - American History
Stony Brook University
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