Kara McCloskey
Chicago,United States
Summary
Service-driven Business Management student with over 3 years of experience in customer-facing roles within the dining and healthcare sectors. Demonstrated ability to build strong relationships and manage time effectively in high-pressure restaurant environments. Proven track record of delivering accurate service and enhancing customer satisfaction, fostering long-term loyalty.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Server
Tonys Diner
Bloomington, United States
06.2025 - 12.2025
- Served breakfast, lunch, dinner, and desserts while ensuring customer satisfaction.
- Managed food and beverage orders for timely and accurate delivery to tables.
- Collaborated with kitchen staff to guarantee precise order preparation and presentation.
- Maintained cleanliness and organization of dining area during shifts.
- Processed payments accurately through point-of-sale system for customer transactions.
- Followed health and safety regulations to uphold a safe dining environment.
- Executed opening and closing duties, including setting up dining area and restocking supplies.
- Acquired comprehensive knowledge of server responsibilities to improve service quality.
Office Aid
Riverside Chiropractic Center
Seneca, United States
03.2021 - 06.2024
- Organized patient files and maintained accurate records for chiropractic treatments.
- Managed appointment scheduling, checked patients in and out efficiently.
- Communicated with patients to gather medical histories and clarify office policies.
- Supported billing department by verifying insurance information and processing claims.
- Handled incoming calls, promptly relaying messages to appropriate staff members.
- Trained new office aides on operational procedures and best practices.
- Ensured cleanliness of office environment to uphold a professional atmosphere.
- Maintained exterior appearance by landscaping, gardening, and cleaning outdoor areas.
Education
Business Management -
University of Illinois Chicago
Chicago05.2027
Business Management -
Illinois State University
Normal12.2025
Skills
- Personable demeanor
- Attention to detail
- Customer service
- Effective communication
- Multitasking abilities
- Teamwork and collaboration
- Data organization
- Food safety
Certification
Food Handler Training Certificate
Timeline
Server
Tonys Diner
06.2025 - 12.2025
Office Aid
Riverside Chiropractic Center
03.2021 - 06.2024
Business Management -
University of Illinois Chicago
Business Management -
Illinois State University