Joseph Mccutchen
Summary
Proficient server known for maintaining high standards in customer service and cleanliness. Strong skills in team collaboration, guest engagement, and training new staff to create a welcoming dining experience. Very friendly attitude, and super easy to get along with, always welcomes with open arms.
Overview
5
5
years of professional experience
Work History
Server
Darden Restaurant Group
Tyler, TX
09.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Adapted quickly to changing menu items and daily specials, ensuring informed recommendations to guests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Darden Restaurant Group
Longview, TX
02.2024 - 08.2026
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently using POS systems.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Server
Rockyard
Trenton, TX
04.2022 - 08.2025
- Maintained cleanliness and organization of the dining area to enhance guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Oversaw daily bussing operations, ensuring efficient table turnover and cleanliness.
- Trained and mentored new bussers on best practices and restaurant protocols.
Dog Boarder
Cordial Canine
Trenton, TX
11.2021 - 04.2022
- Implemented training techniques to reinforce positive behaviors among boarded dogs.
- Developed engaging play activities to promote physical and mental stimulation.
- Coordinated feeding schedules and dietary needs for diverse dog breeds.
- Supervised daily care routines for multiple dogs, ensuring safety and comfort.
- Trained new staff on best practices for dog care and safety protocols.
Education
General Studies - Kinesiology
Tyler Junior College
Tyler04-2028
High School Diploma -
Leonard Highschool
Leonard, TX05-2024
Skills
- Exceptional customer service
- Guest engagement
- Personable demeanor
- Food safety compliance
- Positive mindset
- Strong work ethic
- Team collaboration
- Friendliest on team
Timeline
Server
Darden Restaurant Group
09.2025 - Current
Server
Darden Restaurant Group
02.2024 - 08.2026
Server
Rockyard
04.2022 - 08.2025
Dog Boarder
Cordial Canine
11.2021 - 04.2022
General Studies - Kinesiology
Tyler Junior College
High School Diploma -
Leonard Highschool