Kara Mckibben
Goodyear,AZ
Summary
Organized, goal-oriented, team player seeking a position in healthcare supporting physicians, nurses, and other medical staff to facilitate patient care. Provide support in coordination of care for patients and their healthcare needs.
Overview
16
16
years of professional experience
Work History
Triage Coordinator
The Pain Center of Arizona
Phoenix, AZ
11.2017 - Current
- Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
- Show a strong knowledge of prescription submissions following guidelines set by the supervising physician or mid-level providers for all medication refills.
- Schedule patients office visit appointments and procedures, as needed.
- Handled pharmacy calls and completed medication prior authorizations in a timely manner.
- Correctly initiate, completes, and closes internal order.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Analyzed discussed symptoms with established protocols to determine patient acuity.
- Provided guidance and support to medical staff on triage procedures.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Back Office Lead Medical Assistant/Back Office Manager
Black Canyon Community Health Center
Black Canyon City, AZ
05.2014 - 10.2017
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Administered medications under physician's supervision.
- Administered rapid tests for flu and strep to help clinical staff assess conditions.
- Evaluated lab specimens according to established protocols before sending them off for further testing.
- Assist in minor procedures as well as assisting with IV therapy and suture removals.
- Maintained accurate records of test results, diagnoses and treatments given to each patient.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Changed dressings on wounds to prevent infection and check for healing.
- Patient referrals and authorizations.
- Trained new oncoming employees.
- Coordinated and conducted classes to teach procedures to new staff members.
- Knowledge for Vaccines for Children program.
- CDC training and monitoring vaccine storage and handling.
- HIPAA and OSHA compliance and regulations.
- Praised for efficient handling of adminstrative duties and helped implement practices assurance and control programs.
- All other duties assigned by medical director.
Patient Coordinator
Deborah White, MD
Scottsdale, AZ
02.2013 - 05.2014
- Welcoming patients / check-in, check-out.
- Answer and field incoming calls.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Product sales and procedure scheduling.
- Perform clerical and administrative task.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Maintains and keeps patient information confidential.
Medical Assistant
Desert Sun Pediatrics
Phoenix, AZ
05.2008 - 09.2012
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Changed dressings on wounds to prevent infection and check for healing.
- Relayed messages from patients guardians to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Explained treatment procedures to patients guardians and prepared patients for examination.
- Prepared and adminstered medications and vaccinations as directed by a physician.
- Processed orders for medical supplies and lab equipment.
Education
Medical Assistant Diploma - Medical Assisting
Kaplan College - Phoenix
Phoenix, AZ05-2008
High School Diploma -
Career Success High School
Phoenix, AZ05-2006
Skills
- Communication
- Time management
- Teamwork/ Leadership skills
- Management skills
- Organizational skills
- Problem-solving skills
- Analytical or critical thinking skills
- Interpersonal skills
- Computer skills
- Attention to Detail and Organized
- OSHA and HIPAA compliant
Timeline
Triage Coordinator
The Pain Center of Arizona
11.2017 - Current
Back Office Lead Medical Assistant/Back Office Manager
Black Canyon Community Health Center
05.2014 - 10.2017
Patient Coordinator
Deborah White, MD
02.2013 - 05.2014
Medical Assistant
Desert Sun Pediatrics
05.2008 - 09.2012
Medical Assistant Diploma - Medical Assisting
Kaplan College - Phoenix
High School Diploma -
Career Success High School