Kara Moore
Santa Rosa ,CA
Summary
Experienced Business Analyst with a successful 15+ year career in the computer networking industry. Proficient in market research, sales, and strategic management, with a solid command of Microsoft Suit. Recognized for my expertise in developing and implementing effective marketing strategies to achieve business growth. A detail-oriented team player known for exceptional organizational skills, capable of efficiently managing multiple projects simultaneously with a strong focus on accuracy.
Overview
18
18
years of professional experience
Work History
Business Analyst
Vista Broadband Networks
03.2015 - Current
- Interacted with internal & external customers to understand business needs and translate into requirements and project scope.
- Generated business intelligence reports to inform strategic decision-making.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Collaborated with stakeholders to identify business needs and data sources.
- Implemented business intelligence solutions to increase operational efficiency.
Account Manager
Vista Broadband Networks
09.2007 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Developed and implemented strategies to increase client retention.
Marketing Manager
Vista Broadband Networks
09.2007 - 03.2015
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Conducted market research to identify new opportunities and target markets.
Account Executive
Vista Broadband Networks
12.2005 - 09.2007
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Administrative Assistant
Vista Broadband Networks
09.2005 - 09.2007
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Education
Bachelor of Science - Business: Accounting
Sonoma State University
Rohnert Park, CA2010
Associate of Arts - Business
Santa Rosa Junior College
Santa Rosa, CA2007
Skills
- Salesforcecom
- Data Analysis
- Microsoft Office Suite
- Adobe Creative Suite
- Cloud Computing
- CRM Systems
- Competitive Analysis
- Business Planning
- Marketing Strategy
- Project Management
Timeline
Business Analyst
Vista Broadband Networks
03.2015 - Current
Account Manager
Vista Broadband Networks
09.2007 - Current
Marketing Manager
Vista Broadband Networks
09.2007 - 03.2015
Account Executive
Vista Broadband Networks
12.2005 - 09.2007
Administrative Assistant
Vista Broadband Networks
09.2005 - 09.2007
Bachelor of Science - Business: Accounting
Sonoma State University
Associate of Arts - Business
Santa Rosa Junior College
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