Kara Morris
Slidell,LA
Summary
Proven performer with extensive experience at Southside Cafe, adept in payment processing and fostering customer loyalty through an engaging personality. Excelled in high-volume events, effectively trained new staff, and ensured compliance with health and alcohol service regulations. Demonstrated organizational ability and hospitality service expertise, significantly enhancing customer satisfaction and repeat business. Friendly Bartender with exceptional customer relations and multi-tasking skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
13
13
years of professional experience
Work History
Bartender
Southside Cafe
08.2011 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Upheld strict regulations for safe alcohol service and food safety.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Interdisciplinary Studies - Mathematics And Sociology
University of New Orleans
New Orleans12.2020
Skills
- Payment Processing
- Basic accounting
- Suggestive Selling
- Food Running
- Health codes compliance
- Menu Memorization
- Liquor, beer, and wine knowledge
- Service-oriented mindset
- Team training and development
- Order Management
- Hospitality service expertise
- Cash Register Operation
- Engaging personality
- Outgoing Personality
- Performance Improvement
- Organizational ability
Timeline
Bartender
Southside Cafe
08.2011 - Current
Interdisciplinary Studies - Mathematics And Sociology
University of New Orleans
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