Kara Vander Molen
Summary
Highly skilled veteran seeking new challenges and opportunities in the civilian transportation sector. Known for reliability and adaptability in changing environments. Posses strong communication, problem-solving skills and commitment to safety and excellence.
Overview
14
14
years of professional experience
Work History
Analyst, Remote Contractor
TEKsystems
10.2023 - 01.2024
- Assisted the New Mexico Human Services Department, on a temporary basis, as an Analyst for the Income Support Division.
- Tasked with re-certifying income eligibility for a backlog of cases; impacted approximately 900,000 NM Medicaid recipients.
- Processed cases and resolved discrepancies through income analysis, eligibility verification and contacting customers via phone or mail.
Medical Billing and Coding Externship
Ribera Healthcare Clinic
05.2023 - 06.2023
- Reviewed all documentation to ensure coding by medical provider was supported.
- Applied all coding rules and use of CPT, ICD-10 and HCPCS codes with appropriate use of modifiers.
- Processed billing to patients and third-party insurance companies.
- Posted and reconciled payments to patient ledgers.
- Followed up on unpaid claims, initiated dialogue with insurance companies and resubmitted claims as necessary.
Planned Career Break
Self-Employed
01.2019 - 05.2023
- Traveled and continued education post military separation. Served in the military for 18 years and needed a break to focus on family and health. Timing turned out to be a blessing in disguise as the pandemic was soon to follow. Took advantage of the time by traveling, visiting family, resting and playing in the kitchen.
Force Management Program Manager
National Guard Bureau
01.2018 - 01.2019
- Planned, organized and managed daily activities of a Human Resources department charged with managing the staffing requirements of 350+ military and civilian billets.
- Recognized nationally for raising the efficiency of the department's personnel operations.
- Program manager liaison between Iowa Air National Guard, National Guard Bureau and Air Reserve Personnel Center.
Military Personnel Manager
Joint Forces Headquarters
02.2014 - 01.2018
- Enhanced training and leadership development of personnel by implementing a training cycle management program.
- Developed procedures, ensured compliance with federal and military regulations, and established policy for ID card processing, reporting and training.
- Managed and coordinated personnel actions, including awards, promotions, retirements, evaluations and transfers.
- Assisted two wings in preparing for audits by educating staff and providing recommendations to senior leadership to ensure legal compliance.
Customer Service Manager
132d Wing
02.2010 - 02.2014
- Planned, directed and controlled all aspects of the Wing Personnel Customer Service office.
- Oversaw the verification and authorization of identification cards for all military service members and their eligible family members.
- Created an efficient, easy to use online scheduler for DEERS updates, military identification cards and TRICARE enrollment.
- Provided benefit education and enrollment in medical, dental and life insurance plans for active duty, guard, reserves and retired military service members.
Education
Medical Billing and Coding Certification -
Carrington College
Albuquerque, NM01.2023
Associate of Applied Science - Human Resource Management
Community College of the Air Force
Montgomery, AL01.2015
Associate of Applied Science - Public Health Technology
Community College of the Air Force
Montgomery, AL01.2015
Associate of Applied Science - Mass Communication
Community College of the Air Force
Montgomery, AL01.2015
Skills
- Safety-focused
- Clean driving record
- Inclement weather driving
- Customer relations skills
- Punctuality
- Patience and Tolerance
- Passenger Safety
- Elderly and Disabled Assistance
Timeline
Analyst, Remote Contractor
TEKsystems
10.2023 - 01.2024
Medical Billing and Coding Externship
Ribera Healthcare Clinic
05.2023 - 06.2023
Planned Career Break
Self-Employed
01.2019 - 05.2023
Force Management Program Manager
National Guard Bureau
01.2018 - 01.2019
Military Personnel Manager
Joint Forces Headquarters
02.2014 - 01.2018
Customer Service Manager
132d Wing
02.2010 - 02.2014
Associate of Applied Science - Human Resource Management
Community College of the Air Force
Associate of Applied Science - Public Health Technology
Community College of the Air Force
Associate of Applied Science - Mass Communication
Community College of the Air Force
Medical Billing and Coding Certification -
Carrington College
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