Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Kara Wertz

Wexford,PA

Summary

Hardworking, determined, adaptable pre-med student with a talent for adjusting to new environments, seeking clinical experience. Efficient in high-pressure environments, possesses deep understanding of day-to-day duties of a CNA due to family's healthcare background. Confident in ability to execute tasks effectively and leave a positive impact on patients. Excels in communication, empathy, and teamwork for optimal patient comfort and support. Dedicated to providing top-quality, patient-centered care. Experience working with the public since age 15 instilled abundance of patience and compassion for customers or patients encountered. Strong attention to detail and quick grasp of new concepts make an excellent problem solver. Leadership experience and strong work ethic bring a fresh perspective to any team.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Federal Taphouse
08.2024 - Current
  • Managed reservations, waitlists, and special requests for large parties.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Balanced cash register at end of shift according to established procedures.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Greeted customers and escorted them to their tables.
  • Provided menus and answered questions about menu items and specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Server

Ichiban Steakhouse & Sushi Bar
05.2021 - Current
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Greeted guests and provided menus.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.

Barista

Starbucks
06.2020 - 05.2021
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Adhered to health department regulations concerning sanitation standards.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

Bachelor of Science - Biology

Pennsylvania State University
University Park, PA
05-2027

High School Diploma -

North Allegheny School District
06-2023

Skills

  • Rapid Learner
  • Relationship building
  • Task prioritization
  • Complex Problem-solving
  • Restocking supplies
  • Team collaboration
  • Mathematical Proficiency
  • Effective Decision-Making Under Pressure
  • Adaptability in High-Stress Situations
  • Safety protocols
  • Task-Oriented Follower
  • Collaborative Leadership
  • Body mechanics knowledge
  • Compassionate care
  • Effective Cleaning Techniques
  • Medical office administration

Affiliations

  • Fitness Advocate
  • Sorority Member
  • Volunteer for Local Animal Shelter

Accomplishments

  • Teaching Assistant for Molecular/Cell Biology

Timeline

Restaurant Hostess

Federal Taphouse
08.2024 - Current

Server

Ichiban Steakhouse & Sushi Bar
05.2021 - Current

Barista

Starbucks
06.2020 - 05.2021

High School Diploma -

North Allegheny School District

Bachelor of Science - Biology

Pennsylvania State University

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Kara Wertz