Kara Woods
Greensboro,NC
Summary
Experienced insurance professional with a background in policy quoting, coverage analysis, and client support. Known for clear communication, attention to detail, and helping clients understand coverage options and billing information.
Overview
1
1
Certification
38
38
years of professional experience
Work History
Insurance Agent
State Farm
Waynesville, NC
03.2021 - Current
- Advised State Farm clients on auto, home, life, and health coverage options.
- Reviewed client policies to identify coverage gaps and recommend necessary adjustments.
- Prepared State Farm insurance quotes and policy applications for new customers.
- Explained State Farm product features and exclusions while clarifying billing details to enhance client understanding.
Medical Records Clerk
Skyland Terrace Rehabilitiation
Waynesville, North Carolina
01.2017 - 03.2021
- Entered admissions, transfers, and discharge information into electronic health records.
- Verified patient demographics and insurance details against source documents.
- Scanned, indexed, and filed clinical documents for resident rehabilitation files.
- Organized rehabilitation patient charts for Skyland Terrace medical record accuracy and access.
General Manager
Hardees Fast Food
Waynesville, NC
02.1999 - 04.2017
- Managed crew scheduling, staffing, and daily shift coverage at Hardee's Fast Food.
- Trained team members on food safety, service standards, and store procedures.
- Monitored inventory, ordered supplies, and maintained product availability.
- Handled cash control, deposits, and register reconciliation for daily operations.
- Enforced cleanliness, sanitation, and brand compliance throughout the restaurant.
General Manager
Taco Bell
Waynesville, NC
05.1988 - 06.1999
- Trained team members on food safety, service standards, and store procedures.
- Monitored inventory, ordered supplies, and maintained product availability.
- Handled cash control, deposits, and register reconciliation for daily operations.
- Resolved customer concerns and supported fast, courteous service.
- Enforced cleanliness, sanitation, and brand compliance throughout the restaurant.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Education
High School Diploma -
Tuscola High School
Clyde, NC06-1986
Skills
- Quote generation
- Coverage analysis
- Client onboarding
- Risk assessment
- Underwriting guidelines
- Policy administration
- Customer relationship management
Certification
- Property and Casualty
- Auto
- Health
- Humana
Timeline
Insurance Agent
State Farm
03.2021 - Current
Medical Records Clerk
Skyland Terrace Rehabilitiation
01.2017 - 03.2021
General Manager
Hardees Fast Food
02.1999 - 04.2017
General Manager
Taco Bell
05.1988 - 06.1999
High School Diploma -
Tuscola High School