Kara Cura Smith
Albuquerque,NM
Summary
Seasoned Executive Administrator with a comprehensive background in high-level support. Versatility, adaptability and efficiency are hallmarks of performance, honed through managing complex tasks, coordinating executive schedules and spearheading organizational projects. Strive to streamline processes, maximize productivity and foster professional business relationships at all levels of an organization. Strong problem-solving skills used to deliver optimal solutions in high-pressure environments.
Overview
21
21
years of professional experience
Work History
CEO
Kara Cura Shamanism
S.America & Remote, NM
10.2014 - Current
- Formulated strategic vision that improved shamanic practices and services.
- Oversaw financial planning and budgeting to support sustainable growth initiatives.
- Implemented marketing strategies that increased visibility of shamanic offerings.
- Led team of practitioners to deliver holistic healing sessions and workshops.
- Facilitated retreats alongside experienced teachers, enhancing participant engagement.
- Conducted quarterly global retreats for three years, fostering international connections.
- Continued collaboration with worldwide clients through online platforms.
Assistant Manager & Massage Therapist
Asheville Salt Cave
Asheville, NC
02.2013 - 01.2017
- Coordinated customer service initiatives that increased client satisfaction and retention.
- Managed customer inquiries and complaints to improve service quality and client experience.
- Educated clients on post-treatment care for improved outcomes.
- Conducted sound healing sessions monthly in the Salt Cave to promote relaxation and wellness.
- Developed promotional strategies that raised awareness of wellness services among clients.
- Implemented health and safety protocols to maintain a secure environment for clients.
- Oversaw inventory management and supply ordering for optimal product availability.
Assistant Manager
Shoji Spa
Asheville , NC
04.2012 - 02.2013
- Coordinated client appointments to optimize scheduling and enhance customer service experience.
- Supervised daily operations, including shift scheduling and task assignments.
- Streamlined daily spa operations and staff scheduling to enhance efficiency.
- Trained new employees on spa procedures and service protocols for consistent quality.
- Resolved customer complaints to maintain satisfaction and encourage repeat business.
- Collaborated with management to develop strategic plans for achieving business objectives.
Executive Administrator & Personal Assistant
Selina Naturally - Celtic Sea Salt
Asheville , NC
02.2006 - 08.2011
- Coordinated executive schedules and appointments for leadership team efficiently.
- Organized company events and meetings, managing all logistics effectively.
- Maintained vendor and supplier communications to support operational requirements.
- Prepared detailed reports and presentations for board meetings and stakeholders.
- Streamlined office procedures, improving workflow across departments.
- Provided comprehensive administrative support to enhance interdepartmental collaboration.
- Developed training materials for new staff to ensure operational consistency.
- Managed travel arrangements for executives, including flight and hotel bookings.
Education
Bachelor of Arts - Painting & Motion Graphics
Savannah College of Art And Design
Savannah, GA07-2003
Skills
- Strategic planning
- Partnership development
- Retreat facilitation
- Customer relationship management
- Team leadership
- Business adaptability
- Problem solving
- Effective communication
- Conflict resolution
- Client education
- Customer focus
- Mindfulness practices
References
- Jason Bennefield - Assistant Manager Asheville Salt Cave, (803) 628-8120
- Selina DeLangre - CEO Selina Naturally - Celtic Sea Salt, (828) 713-2927
- Mikey Thomas - Manager Asheville Pinball Museum, (828) 230-5545
Timeline
CEO
Kara Cura Shamanism
10.2014 - Current
Assistant Manager & Massage Therapist
Asheville Salt Cave
02.2013 - 01.2017
Assistant Manager
Shoji Spa
04.2012 - 02.2013
Executive Administrator & Personal Assistant
Selina Naturally - Celtic Sea Salt
02.2006 - 08.2011
Bachelor of Arts - Painting & Motion Graphics
Savannah College of Art And Design