Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KARAH SIMMONS

Summary

Experienced professional with a strong background in customer interactions and service solutions. Skilled in conflict resolution, communication, and problem-solving to ensure customer satisfaction and loyalty. Collaborative team player adept at adapting to changing needs, focused on efficient and empathetic service. Known for reliability and proactive commitment to meeting customer and organizational goals, equipped to handle fast-paced office operations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pediatric Medical Assistant

Baylor Scott & White
07.2023 - Current
  • Increased patient satisfaction by providing compassionate and efficient pediatric care.
  • Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
  • Maintained accurate patient records, contributing to effective communication among medical team members.
  • Administered vaccinations and medications for timely delivery of essential treatments.

Customer Representative

Hilliard Martinez Gonzales LLP
07.2020 - 03.2021
  • Scheduled and made appointments for personal injury attorneys
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines
  • Produced and filed various legal documents and electronically preserved updated case record system.

Animal Control Officer

Harker Heights Pet Adoption Center
03.2019 - 03.2020
  • Attended to calls reporting of animal bites and animal related complaints
  • Examined animals for injuries or malnutrition and arranged for necessary medical treatment
  • Supplied animals with food, water and personal care
  • Worked flexible hours; night, weekend, and holiday shifts.

Correctional Officer

Williamson County Jail
02.2017 - 03.2019
  • Escorted inmates to and from cells, court, hospitals and medical appointments
  • Observed behavior of inmates individually and in groups
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.

Education

CCMA Program: Certified Clinical Medical Assistant -

Training Center of Central Texas
07.2023

High School Diploma -

Vista Ridge High School
06.2015

Skills

  • Customer Service
  • Calendar Management
  • Office Administration
  • Keyboarding Skills
  • Organization
  • File Management

Certification

Certified Clinical Medical Assistant Certified EKG Technician Certified Phlebotomist Certified Medical Administrative Assistant First Aid/CPR Certified

Timeline

Pediatric Medical Assistant

Baylor Scott & White
07.2023 - Current

Customer Representative

Hilliard Martinez Gonzales LLP
07.2020 - 03.2021

Animal Control Officer

Harker Heights Pet Adoption Center
03.2019 - 03.2020

Correctional Officer

Williamson County Jail
02.2017 - 03.2019

High School Diploma -

Vista Ridge High School

CCMA Program: Certified Clinical Medical Assistant -

Training Center of Central Texas