Highly organized administrative professional with a strong background in legal support. Demonstrated skills in customer service, attention to detail, and time management, contributing to efficient operations and client satisfaction in high-pressure environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Zoning Enforcement Legal Assistant
Rutherford County Government
Murfreesboro, Tennessee
06.2020 - Current
Drafted and prepared legal documents including pleadings, motions, and contracts for attorney review.
Maintained organized filing systems for both electronic and physical documents to streamline access.
Coordinated with court personnel to ensure timely filing of legal documents and compliance with deadlines.
Facilitated client communication by scheduling meetings and relaying important information to attorneys.
Reviewed documents for accuracy and completeness, ensuring compliance with legal standards and regulations.
Utilized case management software to track case progress and document important deadlines.
Managed confidential client information with strict adherence to privacy and ethical guidelines.
Organized trial support materials, including exhibits and witness lists, to assist attorneys during hearings.
Processed and distributed incoming correspondence, ensuring timely responses to client inquiries.
Conducted follow-ups with clients regarding document submissions and case updates to maintain engagement.
Provided general administrative support by answering phones and directing calls to appropriate departments.
Answered phones promptly while providing courteous customer service.
Scanned physical documents into electronic format for storage in a secure database system.
Processed incoming mail on a daily basis.
Proofread drafts of legal documents for accuracy in grammar and punctuation.
Greeted clients upon arrival at office and provided assistance as needed.
Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
Handled telephone calls, meeting plans and conference organization requirements.
Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
Office Manager
Stones River Electrical Contractors Inc.
Murfreesboro, Tennessee
01.2015 - 07.2021
Coordinated office schedules and appointments to optimize staff availability and efficiency.
Organized company events and meetings to foster team collaboration and morale.
Supervised administrative staff, providing training and support to enhance performance.
Executed budget tracking to monitor expenditures and identify cost-saving opportunities.
Managed office maintenance and repairs to ensure a safe and functional work environment.
Reviewed and updated office policies to align with industry best practices.
Conducted regular inventory audits to maintain accurate supply levels and prevent shortages.
Maintained accurate records of employee attendance and leave requests for payroll processing.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Monitored payments due from clients and promptly contacted clients with past due payments.
Supervised staff members, organized schedules and delegated tasks.
Provided training to new hires on office policies and procedures.
Patient Care Technician
Fresenius Medical Care
Nashville, Tennessee
06.2009 - 04.2017
Monitored patient conditions and reported significant changes to nursing staff to ensure timely interventions.
Maintained cleanliness and organization of medical equipment to support infection control standards.
Collaborated with healthcare team to develop and implement individualized patient care plans.
Documented clinical observations accurately, ensuring compliance with regulatory standards and enhancing patient records.
Trained new staff on patient care protocols, contributing to team effectiveness and continuity of care.