Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
6
6
years of professional experience
Work History
General Manager/ Assistant
Chicken Express
11.2022 - Current
Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Improved employee retention rates with thorough training programs and ongoing professional development opportunities.
Optimized the dining experience for customers by addressing concerns promptly and professionally, resulting in improved online ratings.
Wire Wind Hose Factory Operator
Parker Hannifin
02.2022 - 10.2022
Maintained a safe working environment by adhering to safety protocols and wearing appropriate protective gear.
Managed multiple production lines simultaneously, utilizing strong multitasking abilities to maintain productivity levels without compromising quality standards.
Demonstrated strong problem-solving skills by diagnosing and resolving mechanical issues swiftly to minimize production delays.
General Manager
Dairy Queen
11.2018 - 12.2021
Motivated staff to perform at peak efficiency and quality.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Managed staff schedules and maintained adequate coverage for all shifts.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High School Diploma -
The American Academey
Skills
Leadership and team building
Problem resolution
Efficient multi-tasker
Effective leader
Time management
Training and coaching
Customer relations
Training and development
Verbal and written communication
Timeline
General Manager/ Assistant
Chicken Express
11.2022 - Current
Wire Wind Hose Factory Operator
Parker Hannifin
02.2022 - 10.2022
General Manager
Dairy Queen
11.2018 - 12.2021
High School Diploma -
The American Academey
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