Overview
Work History
Education
Skills
Timeline
AccountManager

KARA MARIE MCCABE

Chatham,NJ

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Account Manager

Avalara
Remote, PA
06.2022 - Current


  • Educated and trained customers on new products or services to increase customer engagement with brand.
  • Participated in technical support meetings to gain experience and knowledge in order to assist customers' with troubleshooting inquiries.
  • Developed and maintained strong working relationships with 200 accounts within assigned territory.
  • Met with C-Suite Executives to review current services, expand sales opportunities, increase retention and renewal rates.
  • Selected to train and mentor one new hire.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Performed effectively in self-directed work environment, managing day-to-day operations.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Negotiated prices, terms of sales and service agreements.

Account Executive

WRIKE, A Citrix Company
Remote, PA
12.2021 - 06.2022
  • Managed the full sales cycle from start to finish.
  • Prospected into 30-50 leads per day.
  • Finished 135% to monthly sales quota in January.
  • Progressed pipeline through sales cycle to close 5-10 leads per week.
  • Presented 3-5 custom tailored Demos weekly for VP, and C-Suite level Executives.
  • Used Salesforce for lead and opportunity management, as well as sales forecasting.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Built and strengthened relationships with new accounts to drive revenue growth.

Senior Inside Sales Representative

Adp- Automated Data Processing
Allentown, PA
12.2020 - 12.2021
  • Served as a consultative business partner introducing ADP's leading solutions to prospects.
  • Maintained existing client base and maximized revenue potential by collaborating with business partners.
  • Top producer out of 15 reps in Q2 2021.
  • Finished 2021 at 94% to sales plan during pandemic.
  • Successfully trained, coached, and mentored new hires and interns.
  • Modeled best practices for sales and customer service.
  • Coordinated with other district managers to actualize performance improvement strategies.

Inside Sales Representative

Adp- Automated Data Processing
Allentown, PA
06.2019 - 12.2020
  • Developed and executed sales strategies to target prospects.
  • Prospected, generated, qualified, and followed up on both new and existing clients.
  • Achieved 103% of sales plan FY21.
  • Developed rapport with new clients to support smooth transition to ADP systems.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.

Front Desk Receptionist

Lehigh Oral & Maxillofacial Surgery
Allentown, PA
10.2018 - 06.2019
  • Coordinated patient scheduling for surgeons in two office locations
  • Troubleshoot insurance billing issues.
  • Estimated insurance benefits for patients' costs.
  • Created patient profiles in newly implemented database.
  • Focus on ensuring excellent patient experience.

Store Manager

Sherwin-Williams Paints
Bethlehem, PA
06.2013 - 10.2017

Assistant Store Manager

Sherwin-Williams Paint
Quakertown, PA
07.2010 - 06.2013
  • Managed store P&L and ensured year-over-year profitability.
  • Managed sales associates, responsible for store inventory, weekly stock reconciliations, and store safety and security.
  • Effectively managed stock rotation and replenishment.
  • Demonstrated success in management of customer receivables.
  • Increased store revenue by 14% through outreach to existing customers and prospecting new accounts.
  • Cultivated strategic plans for low activity customer accounts.
  • Coordinated strategies with local territory sales representatives for new sales generation.
  • Created an annual business plan that included store growth, development of customer opportunities, and a comprehensive safety and financial plan.

Education

Bachelor of Arts - Communications

Pennsylvania State University
University Park, PA
08.2006 - 05.2010

Skills

New account creation

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Timeline

Account Manager

Avalara
06.2022 - Current

Account Executive

WRIKE, A Citrix Company
12.2021 - 06.2022

Senior Inside Sales Representative

Adp- Automated Data Processing
12.2020 - 12.2021

Inside Sales Representative

Adp- Automated Data Processing
06.2019 - 12.2020

Front Desk Receptionist

Lehigh Oral & Maxillofacial Surgery
10.2018 - 06.2019

Store Manager

Sherwin-Williams Paints
06.2013 - 10.2017

Assistant Store Manager

Sherwin-Williams Paint
07.2010 - 06.2013

Bachelor of Arts - Communications

Pennsylvania State University
08.2006 - 05.2010

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KARA MARIE MCCABE