KARA MARIE MCCABE
Chatham,NJ
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Account Manager
Avalara
Remote, PA
06.2022 - Current
- Educated and trained customers on new products or services to increase customer engagement with brand.
- Participated in technical support meetings to gain experience and knowledge in order to assist customers' with troubleshooting inquiries.
- Developed and maintained strong working relationships with 200 accounts within assigned territory.
- Met with C-Suite Executives to review current services, expand sales opportunities, increase retention and renewal rates.
- Selected to train and mentor one new hire.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Performed effectively in self-directed work environment, managing day-to-day operations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Negotiated prices, terms of sales and service agreements.
Account Executive
WRIKE, A Citrix Company
Remote, PA
12.2021 - 06.2022
- Managed the full sales cycle from start to finish.
- Prospected into 30-50 leads per day.
- Finished 135% to monthly sales quota in January.
- Progressed pipeline through sales cycle to close 5-10 leads per week.
- Presented 3-5 custom tailored Demos weekly for VP, and C-Suite level Executives.
- Used Salesforce for lead and opportunity management, as well as sales forecasting.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Built and strengthened relationships with new accounts to drive revenue growth.
Senior Inside Sales Representative
Adp- Automated Data Processing
Allentown, PA
12.2020 - 12.2021
- Served as a consultative business partner introducing ADP's leading solutions to prospects.
- Maintained existing client base and maximized revenue potential by collaborating with business partners.
- Top producer out of 15 reps in Q2 2021.
- Finished 2021 at 94% to sales plan during pandemic.
- Successfully trained, coached, and mentored new hires and interns.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
Inside Sales Representative
Adp- Automated Data Processing
Allentown, PA
06.2019 - 12.2020
- Developed and executed sales strategies to target prospects.
- Prospected, generated, qualified, and followed up on both new and existing clients.
- Achieved 103% of sales plan FY21.
- Developed rapport with new clients to support smooth transition to ADP systems.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Front Desk Receptionist
Lehigh Oral & Maxillofacial Surgery
Allentown, PA
10.2018 - 06.2019
- Coordinated patient scheduling for surgeons in two office locations
- Troubleshoot insurance billing issues.
- Estimated insurance benefits for patients' costs.
- Created patient profiles in newly implemented database.
- Focus on ensuring excellent patient experience.
Store Manager
Sherwin-Williams Paints
Bethlehem, PA
06.2013 - 10.2017
Assistant Store Manager
Sherwin-Williams Paint
Quakertown, PA
07.2010 - 06.2013
- Managed store P&L and ensured year-over-year profitability.
- Managed sales associates, responsible for store inventory, weekly stock reconciliations, and store safety and security.
- Effectively managed stock rotation and replenishment.
- Demonstrated success in management of customer receivables.
- Increased store revenue by 14% through outreach to existing customers and prospecting new accounts.
- Cultivated strategic plans for low activity customer accounts.
- Coordinated strategies with local territory sales representatives for new sales generation.
- Created an annual business plan that included store growth, development of customer opportunities, and a comprehensive safety and financial plan.
Education
Bachelor of Arts - Communications
Pennsylvania State University
University Park, PA 08.2006 - 05.2010
Skills
New account creation
Lead prospecting
Territory Management
Sales Reporting
Customer rapport
Client Development
Cold calling skills
Account management
Relationship building and management
Client rapport
CRM Systems
Timeline
Account Manager
Avalara
06.2022 - Current
Account Executive
WRIKE, A Citrix Company
12.2021 - 06.2022
Senior Inside Sales Representative
Adp- Automated Data Processing
12.2020 - 12.2021
Inside Sales Representative
Adp- Automated Data Processing
06.2019 - 12.2020
Front Desk Receptionist
Lehigh Oral & Maxillofacial Surgery
10.2018 - 06.2019
Store Manager
Sherwin-Williams Paints
06.2013 - 10.2017
Assistant Store Manager
Sherwin-Williams Paint
07.2010 - 06.2013
Bachelor of Arts - Communications
Pennsylvania State University
08.2006 - 05.2010