KARA MARIE MCCABE
Chatham,NJ
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Account Manager
Avalara
Remote, PA
06.2022 - Current
- Educated and trained customers on new products or services to increase customer engagement with brand.
- Participated in technical support meetings to gain experience and knowledge in order to assist customers' with troubleshooting inquiries.
- Developed and maintained strong working relationships with 200 accounts within assigned territory.
- Met with C-Suite Executives to review current services, expand sales opportunities, increase retention and renewal rates.
- Selected to train and mentor one new hire.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Performed effectively in self-directed work environment, managing day-to-day operations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Negotiated prices, terms of sales and service agreements.
Account Executive
WRIKE, A Citrix Company
Remote, PA
12.2021 - 06.2022
- Managed the full sales cycle from start to finish.
- Prospected into 30-50 leads per day.
- Finished 135% to monthly sales quota in January.
- Progressed pipeline through sales cycle to close 5-10 leads per week.
- Presented 3-5 custom tailored Demos weekly for VP, and C-Suite level Executives.
- Used Salesforce for lead and opportunity management, as well as sales forecasting.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Built and strengthened relationships with new accounts to drive revenue growth.
Senior Inside Sales Representative
Adp- Automated Data Processing
Allentown, PA
12.2020 - 12.2021
- Served as a consultative business partner introducing ADP's leading solutions to prospects.
- Maintained existing client base and maximized revenue potential by collaborating with business partners.
- Top producer out of 15 reps in Q2 2021.
- Finished 2021 at 94% to sales plan during pandemic.
- Successfully trained, coached, and mentored new hires and interns.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
Inside Sales Representative
Adp- Automated Data Processing
Allentown, PA
06.2019 - 12.2020
- Developed and executed sales strategies to target prospects.
- Prospected, generated, qualified, and followed up on both new and existing clients.
- Achieved 103% of sales plan FY21.
- Developed rapport with new clients to support smooth transition to ADP systems.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Front Desk Receptionist
Lehigh Oral & Maxillofacial Surgery
Allentown, PA
10.2018 - 06.2019
- Coordinated patient scheduling for surgeons in two office locations
- Troubleshoot insurance billing issues.
- Estimated insurance benefits for patients' costs.
- Created patient profiles in newly implemented database.
- Focus on ensuring excellent patient experience.
Store Manager
Sherwin-Williams Paints
Bethlehem, PA
06.2013 - 10.2017
Assistant Store Manager
Sherwin-Williams Paint
Quakertown, PA
07.2010 - 06.2013
- Managed store P&L and ensured year-over-year profitability.
- Managed sales associates, responsible for store inventory, weekly stock reconciliations, and store safety and security.
- Effectively managed stock rotation and replenishment.
- Demonstrated success in management of customer receivables.
- Increased store revenue by 14% through outreach to existing customers and prospecting new accounts.
- Cultivated strategic plans for low activity customer accounts.
- Coordinated strategies with local territory sales representatives for new sales generation.
- Created an annual business plan that included store growth, development of customer opportunities, and a comprehensive safety and financial plan.
Education
Bachelor of Arts - Communications
Pennsylvania State University
University Park, PA 08.2006 - 05.2010
Skills
New account creation
Timeline
Account Manager
Avalara
06.2022 - Current
Account Executive
WRIKE, A Citrix Company
12.2021 - 06.2022
Senior Inside Sales Representative
Adp- Automated Data Processing
12.2020 - 12.2021
Inside Sales Representative
Adp- Automated Data Processing
06.2019 - 12.2020
Front Desk Receptionist
Lehigh Oral & Maxillofacial Surgery
10.2018 - 06.2019
Store Manager
Sherwin-Williams Paints
06.2013 - 10.2017
Assistant Store Manager
Sherwin-Williams Paint
07.2010 - 06.2013
Bachelor of Arts - Communications
Pennsylvania State University
08.2006 - 05.2010