Karan Aeri
Oakwood,GA
Summary
Result oriented sales professional with 5 plus years of experience in hotel sales and a proven track record of exceeding monthly sales quotas. Highly skilled at creating new relationships and maintaining strong customer relations to generate repetitive business. In depth knowledge of effective sales strateies and exceptional presentation skills. Analytical thinker with the ability to perform well under pressure . Goal and team oriented with strong leadership skills and a commitment to team quotas.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Operations
Parkside Restaurant Group LLC. DBA Local on North Duluth
12.2022 - Current
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams to implement strategic initiatives aligned with corporate goals.
- Developed and executed performance metrics to monitor operational success and drive improvements.
- Optimized supply chain logistics, resulting in timely delivery and increased customer satisfaction.
- Mentored departmental managers to foster leadership skills and improve team performance.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Handles all the corporate and social private events from negotiation to confirmation, confirmation to hosting and assuring the excellent customer service.
Assistant Manager
National Sales & Marketing RSO Gurgaon - The Lalit Hotels, Resorts & Palaces.
12.2018 - 07.2021
- Handling Corporate Proactive Sales at the regional office of The Lalit Hotels.
- Selling multiple hotels across India & London region.
- Joint calling with Director of Sales to potential clients.
- Identifying, qualifying and pursuing business opportunities through market surveys and mapping as per targeted plans as well as through lead generation.
- Communicating, liaison, and negotiating internally and externally using appropriate methods to facilitate the development of profitable business & sustainable relationships.
- Working towards profit maximization by implementing Cost and Time management effectively.
- Currently handling Sohna Road, Udyog Vihar, Ambience Island, Golf Course Extension and Manesar and few top accounts like Yatra, Pepsico,Bio-Rad Laboratories,Majorel Bertlesmann ,Yamaha Music & Honda Motorcycles as a portfolio.
- Handling all the administrative work related to office.
- Closed an annul sales kick-off of Bio Rad laboratories in the month of january 2020 of around 425 Room Nights worth Rs.1.5Cr at The Lalit Golf & Spa Resort Goa .
Assistant Sales Manager
Oyo Rooms Chandigarh
08.2018 - 12.2018
- Handling Corporate Proactive Sales for Oyo rooms across India as well as abroad.
- Selling international packages of leisure destinations for example Dubai, Bali, Thailand & Andaman.
- Also deals in OYO Living (Rental Accommodation for Professionals.
Sales Executive
MICE & Catering Sales at Le' Meridien Gurgaon.
04.2018 - 08.2018
- Handling Corporate Reactive Sales for Le' Meridien Gurgaon.
- Qualifying leads from catering accounts.
- Build persistent strong relationships with corporate houses & institutional tie-ups.
- Review and interpret the market trend to device business strategies as per client requirements.
Sales Executive
National Sales & Marketing RSO Gurgaon at The Lalit Suri Hospitality Group.
03.2017 - 04.2018
- Handling Corporate Proactive Sales at the regional office of The Lalit Hotels.
- Selling multiple hotels across India & London region.
- Joint calling with ADOS & DOS to potential clients.
- Identifying, qualifying and pursuing business opportunities through market surveys and mapping as per targeted plans as well as through lead generation.
- Communicating, liaison, and negotiating internally and externally using appropriate methods to facilitate the development of profitable business & sustainable relationships.
- Working towards profit maximization by implementing Cost and Time management effectively.
- Currently handling Udyog Vihar, Ambience Island, Golf Course Extension and Manesar as a portfolio.
Sales Coordinator
Sales & Marketing at The Lalit Suri Hospitality Group, New Delhi.
06.2015 - 03.2017
- Handling the Corporate Loyalty Programs for the entire group.
- Signing-up new Corporate Companies, Travel Agencies & MICE operators etc.
- Into the program post approval of business cases.
- Circulating a welcome mail to all Revenue Managers, Banquet Sales team and Sales & Marketing team of all 11 hotels.
- Sending a points status mail to all enrolled companies twice a month.
- Daily posting of reward points in the software.
- Preparing manual entry forms for manual posting of reward points.
- Managing the guest bookings against reward points and processes it over the email followed by the SOPs.
- Interaction with the guest over the email and telecom.
- Compiling the ‘Events of the day' report of all business hotels and sending to General Managers, Cluster Heads and National Sales.
- Sending special packages to all enrolled companies through mailer.
- Sending out updated members list to entire sales team.
Education
B.Sc (Hospitality & Hotel Administration) -
St. Soldier Institute Of Hotel Management (NCHMCT)
Jalandhar2015
Class 12th - Commerce
Dayanand Model School
Jalandhar2012
Skills
- Product and service knowledge
- Financial analysis
- Effective Communicator
- Resilience
- Initiative
- Multitasking
- Adaptability
- Empathetic
- Industry Awareness
Certification
Industrial training for 5 months from The Surya , New Delhi from June 2013 to October 2013
Education
other
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Spanish
Elementary
Timeline
Director of Operations
Parkside Restaurant Group LLC. DBA Local on North Duluth
12.2022 - Current
Assistant Manager
National Sales & Marketing RSO Gurgaon - The Lalit Hotels, Resorts & Palaces.
12.2018 - 07.2021
Assistant Sales Manager
Oyo Rooms Chandigarh
08.2018 - 12.2018
Sales Executive
MICE & Catering Sales at Le' Meridien Gurgaon.
04.2018 - 08.2018
Sales Executive
National Sales & Marketing RSO Gurgaon at The Lalit Suri Hospitality Group.
03.2017 - 04.2018
Sales Coordinator
Sales & Marketing at The Lalit Suri Hospitality Group, New Delhi.
06.2015 - 03.2017
Class 12th - Commerce
Dayanand Model School
B.Sc (Hospitality & Hotel Administration) -
St. Soldier Institute Of Hotel Management (NCHMCT)