Kara K Nelson
Rancho Santa Fe,CA
Summary
Experienced restaurant service professional with over 10 years in fine and casual dining. Skilled in food, wine, and spirits, enhancing guest relationships through effective communication. Manages multiple tasks efficiently to improve operational flow and deliver positive dining experiences.
Overview
26
26
years of professional experience
Work History
Delivery Driver
Amazon Flex
, USA
02.2021 - Current
- Executed timely delivery of packages across designated routes, ensuring customer satisfaction.
- Utilized GPS technology to streamline navigation, resulting in improved route efficiency.
- Delivered packages efficiently using GPS navigation tools.
- Ensured timely completion of routes while adhering to safety protocols.
- Communicated with customers regarding delivery status and issues.
BARTENDER
CALIFORNIA NATIVE
Del Mar, USA
07.2018 - 04.2021
- Crafted custom cocktails using seasonal ingredients to enhance guest experience and satisfaction.
- Managed bar inventory to ensure availability and reduce waste, supporting smooth operations.
- Delivered exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Executed opening and closing duties, restocking supplies efficiently to maintain service readiness.
- Operated cash register and POS system for transactions, providing accurate change.
Server
Red Tracton's Steakhouse
Del Mar, California
05.2016 - 11.2018
- Provided attentive service to high volume of daily customers, enhancing overall dining experience.
- Delivered personalized customer service in fast-paced dining environment, ensuring guest satisfaction.
- Operated POS terminals for efficient order entry and accurate bill splitting and total calculation.
Server
Donovan's Steak House
La Jolla, California
02.2015 - 03.2018
- Upsold menu items, enhancing guest dining experience and satisfaction.
- Showcased enthusiasm and expertise in restaurant menu, contributing to informed customer choices.
- Cleaned and organized dining area to ensure readiness for incoming customers.
SERVER/BARTENDER
BULLY'S NORTH DEL MAR
Del Mar, USA
05.2015 - 01.2018
- Provided exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Coordinated with kitchen staff to ensure accurate and timely food orders, streamlining service.
- Organized table assignments to maximize guest service efficiency, improving overall dining experience.
SERVER/BARTENDER
CRUSH 29
Roseville, USA
06.2010 - 08.2015
HUMAN RESOURCES/OFFICE MANAGER
ROSEVILLE TOW AND TRANSPORT
Roseville, USA
01.2000 - 01.2013
Education
Bachelor of Science - Business Management
California State University, Sacramento
Sacramento, CASkills
- Food service accuracy
- Patron flow management
- Financial transaction handling
- Suggestive selling
- Works well under pressure
- Effective communication
- Team collaboration and positivity
Timeline
Delivery Driver
Amazon Flex
02.2021 - Current
BARTENDER
CALIFORNIA NATIVE
07.2018 - 04.2021
Server
Red Tracton's Steakhouse
05.2016 - 11.2018
SERVER/BARTENDER
BULLY'S NORTH DEL MAR
05.2015 - 01.2018
Server
Donovan's Steak House
02.2015 - 03.2018
SERVER/BARTENDER
CRUSH 29
06.2010 - 08.2015
HUMAN RESOURCES/OFFICE MANAGER
ROSEVILLE TOW AND TRANSPORT
01.2000 - 01.2013
Bachelor of Science - Business Management
California State University, Sacramento