Summary
Overview
Work History
Education
Skills
Education Certifications
Affiliations
Timeline
Generic

Karanja Craigg

Brooklyn

Summary

Efficient Healthcare Professional with 13 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.

Overview

11
11
years of professional experience

Work History

Patient Billing Specialist

Memorial Sloan Kettering Cancer Center (MSKCC)
07.2018 - Current
  • Liaison between patients, insurance companies, and billing office.
  • Maintains strict compliance with HIPAA regulations when handling sensitive patient information during the billing process.
  • Update and maintain client demographics, insurance, & financial data
  • Collects payments and apply them to patient accounts.
  • Insurance Adjustments, claim modifications, corrected claims billing, compliance claim review claim updates
  • Prevents financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.

Account Representative

New York Presbyterian Weill Cornell
04.2023 - 10.2023
  • Managed a portfolio of multiple accounts, ensuring accurate billing to patient accounts and the timely collection of required payments
  • Submitted recoupment request to insurances companies for credits via insurance websites directly, mail, or telephone
  • Monitored and tracked all insurance recoupment request for recoupment for ninety days
  • Adjusted credits as needed for failed insurance recoupment
  • Voided and reversed incorrect adjustments and credits on patient accounts

Admitting Representative

Brookdale University Hospital
01.2013 - 07.2018


  • Ensured accurate data entry to maintain up-to-date patient records and facilitate smooth billing processes.
  • Verified insurance coverage and secured pre-authorizations as needed to guarantee proper reimbursement for services rendered.
  • Coordinated bed assignments with nursing staff, optimizing room utilization and improving overall hospital operations efficiency.
  • Contributed to the development of departmental policies and procedures, ensuring continued adherence to industry standards and best practices.

Education

Bachelor of Arts - Sociology

CUNY York College
Jamaica
06.2012

Skills

  • Medical Terminology Familiarity
  • ICD-10 Coding
  • EPIC, RMS, ETM, & IDX proficient
  • Teamwork & Collaboration
  • Multitasking & Organization

Education Certifications

Bachelor of Arts, 2012, Sociology, CUNY York College

Affiliations

  • Financial Literacy Program Committee

Timeline

Account Representative

New York Presbyterian Weill Cornell
04.2023 - 10.2023

Patient Billing Specialist

Memorial Sloan Kettering Cancer Center (MSKCC)
07.2018 - Current

Admitting Representative

Brookdale University Hospital
01.2013 - 07.2018

Bachelor of Arts - Sociology

CUNY York College
Karanja Craigg