KARASON Jackson
Los Angeles,CA
Summary
ADMINISTRATIVE SUPPORT/CUSTOMER SERVICE /EXCEL /MCTFS /DTMS /WORD OMPF/UDMPS/POWERPOINT/SHAREPOINT
Business Analyst successful at responding to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes. Quantitative expert with comprehensive approach to analytical projects, business reporting and process improvements.
Experienced administrator with over 9 years of experience in business. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Kohls Pos Associate
9412
Santee, Ca
- Greeting customers
- Operating cash registers
- Increasing store sales
- Maintaining sales floor appearance
- Cross/selling products
- Directing customers to merchandise.
Hair Salon Assistant/ Stylist
Cristophe Salon
Beverly Hills , CA
01.2022 - Current
- Answered telephone calls to provide information and schedule new appointments.
- Offered exceptional service and support to walk-in and scheduled customers.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
Administrative specialist, Headquarters clerk
Installation Personnel Administration Center
Camp Pendleton, Ca
11.2016 - Current
- IPAC) Headquarters, U.S
- Marine Corps, Track personnel to ensure they have calendar and fiscal year trainings up to date
- Prepared and provided a roster to the branches of IPAC of personnel and their status with training
- Roster of Marine Corp calendar and fiscal year trainings include CFT (Combat Fitness Test), PFT (Physical Fitness Test), Rifle Range, Pistol Range, Medical and Dental Roster and Marine NET Training
- Take accountability of all 357 Marines in the IPAC daily
- Type correspondence daily between company Commander and Battalion Commander
- Handle all incoming calls daily
- Research and analyze pay problems
- Resolve pay issues
- Handle travel pay for Marines separating from the Marine Corp
- Installation Personnel Administration Center (IPAC) Outbound, U.S
- Marine Corps
Payables Staff Accountant
USI Holdings Corporation
Virginia Beach, Virginia
01.2019 - 12.2019
- Responsible for carrier Payments that included:
- Review premium amounts payable to carriers and process payment
- Process "Account Current" payments on a strict deadline
- Complete Cash Advance Reports
- Process Premium Financing Contracts
- Prepare quarterly and annual surplus lines tax filing
- Process returned premium checks
- Reconciliations:
- Prepare month end reconciliations for carrier payable and research any discrepancies
- Review and reconcile account currents and carrier statements
- Prepare bank reconciliations
- Complete month-end reports on a strict deadline
- Assist insurers in resolving outstanding balances and reconciliations
Administrative Assistant
Lewis Brisbois Bisgaard & Smith LLP
San Diego, California
06.2018 - 11.2018
- Lawtime, A/P Workflow, Suspense and reimburse profile, Travel profile, Metdocs, Minecast, and Nuance, Outlook
- Assists the Office Administrator and Chief Administrative Officer (CAO) with multiple administrative processes including those functions related to human resources, accounts payable management, expense reports, financial reports, firmwide projects and data collection
- Duties Include:
- Account/Billing
- Submit paper and electronic invoices for processing by A/P Team
- Investigate all A/P Workflow questions and issues including coordination with A/P Analyst
- Address questions regarding invoice status and payment
- Submit checks to A/P for processing with appropriate application information for SD and Temecula offices
- Ensure proper maintenance of check records
- Control manual check processing and voided checks
- Reconcile and distribute petty cash as necessary
- Verify all firm-billable expense reports for SD and Temecula offices have been correctly completed and submit for approval
- Control accounting for specific client account and maintain spreadsheets chronologically and per matter number for monthly updates
- Complete expense reports for CAO
- Provide monthly Reports: 1
- Financial reports to Partners and Attorneys re: rates, fees, costs, etc
- For SD and Temecula offices; 2
- Vacant Office Reports; 3
- Check Ratio Reports 4
- Weekly AP Workflow reports for outstanding invoices
- HR Duties
- Submit background check information
- Compose offer letters
- Process new hire paperwork
- Conduct new hire orientations including benefit review
- Ensure all open enrollment actions are completed on time and submitted correctly
- Process departure and leave of absence paperwork
- Conduct exit interviews in the absence of the Office Administrator
- Process HR change paperwork (change in address, salary, etc.)
- Process end of year bonus and salary paperwork, including creation of salary/bonus memos + EDS files to HR Department
- File/Code HR documents in the electronic personnel files
- Submit parking reimbursements to Payroll
- Answer/Investigate payroll questions/issues including coordination with HR Department Assistant Duties
- Prepare, edit, proofread and maintain a variety of documents
- Compile analytical spreadsheets as necessary
- Create Excel survey sheets for CAO
- Complete or coordinate confidential printing jobs
- Coordinate meetings and catering
- Compose PowerPoint presentations as necessary
HR Front desk office administrator
Qualstaff/Otonomy, Otonomy, 4796 Executive Dr
San Diego, Ca
06.2017 - 08.2017
- Scheduled meetings for management staff
- Inhanced filing systems and coordinated HR relevant documents
- Directed visitors to specific locations, to ensure security levels were not breched
- Purchased office supplies and accepted incoming packages
- Handled incoming calls daily
- Organized meeting venue and set up meeting supplies.
Administrative specialist, Team lead
Camp Pendleton, CA
12.2013 - 10.2016
- Led a team of 7 Administrative Specialist processing and ensuring personnel are qualified and prepared according to the Marine Corps Separation Manual and Marine Corps Orders (MCO) for transition of military personnel and dependents
- Provided customer service, processed the pay and entitlements, system updates and processed cases for administrative separation and end of service separations
- Assisted staff in assigning characterization of service: Honorable, General (under honorable conditions), Other Than Honorable, Bad Conduct, and Dishonorable discharges
- Secret security clearance is assigned to complete the process
- Responding to over 100 customer service email, phone and walk-in requests daily by drafting classified government documentation for separating personnel, entering pay and leave adjustments, processing travel claims, and scheduling personnel
- Implemented instructional classes and directing a team daily using Windows 7 PC and Microsoft Power Point to groups up to 30
- Developed record filing system for sensitive information documents PII Records Management Program
- Attended annual classes to improve proficiency and conduct in a professional environment
- Completed annual training classes includes but not limited to cyber awareness, sexual assault awareness, records management, and several additional certifications
- Reduced errors and delays by conducting classes to ensure clients familiarity with administration processing procedures and guidelines
- Processed physical/electronic records and documents for transfer via Web and Intranet based data tools: Marine On Line (MOL), Marine Corps Total Force Systems (MCTFS), MS SharePoint and Outlook
- Processed thousands of documents, up to 60 service treatment records, and ensured all personnel separating completed the separation checklist, up to 50 discharge approvals
- Scheduled up to 50 personnel transitioning daily, using SharePoint’s appointment tracker while managing 200 active and future clients
- Entered personal and training data for over 5,000 service members using the Unit Diary System as the Unit Diary Team Lead
- Supervised the flow of documents, interpreted references and monitored internal control procedures affecting personnel assignments, and record keeping
- Supervised and evaluated the performance of a diverse 7 member staff; in pay and entitlements, Distribution Management Orders, Unit Diary, customer service, record filing, separation documents to include DD214's, DD215's, NAVMC 11060, travel and pay vouchers
- Managed personnel group daily, undergoing the separation process
- Responsible for accountability and preserving personnel required to accomplish the daily mission.
Education
Bachelor of Science - Buisness Management
San Diego Christian College
2020
Aviation/Business
Liberty University
2012
High School Diploma - undefined
Southeast Guildford High School
2011
Skills
- Excellent Written and Verbal Communication
- Computer Proficiency and Microsoft Office
- Assigning Tasks
- Corrective Actions
- Customer Service
- Document and File Management
- Strong Organizational Skills
- Research and Analytical Skills
- Ease with Computers and Technology
- Database and Client Management Systems
- Budgeting and Forecasting
- Extravagance and Fraud Detection
- Accounting Policy and Control
- Document Recordkeeping
- Asset Utilization Reports
- Accounting Software Systems
- Critical Thinking and Analysis
- Information Systems Examination
- File Maintenance
Accomplishments
- Certificate Of Commendation, USMC
- NJROTC Training Officer/ Lieutenant Junior Grade; Graduated Cadet Command Course
- Pastoral Scholarship at Liberty University.
Certification
- Area of certification Training - Timeframe
Timeline
Hair Salon Assistant/ Stylist
Cristophe Salon
01.2022 - Current
Payables Staff Accountant
USI Holdings Corporation
01.2019 - 12.2019
Administrative Assistant
Lewis Brisbois Bisgaard & Smith LLP
06.2018 - 11.2018
HR Front desk office administrator
Qualstaff/Otonomy, Otonomy, 4796 Executive Dr
06.2017 - 08.2017
Administrative specialist, Headquarters clerk
Installation Personnel Administration Center
11.2016 - Current
Administrative specialist, Team lead
12.2013 - 10.2016
Kohls Pos Associate
9412
Bachelor of Science - Buisness Management
San Diego Christian College
Aviation/Business
Liberty University
High School Diploma - undefined
Southeast Guildford High School