KaRay Brevard
Panama City
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Manager
Sonic Drive In
03.2023 - 08.2023
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customer complaints and escalations to assist lower-level employees and maintain excellent customer service.
Assistant General Manager
Sonic Drive-In
05.2022 - 03.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Enforced quality assurance protocols to deliver ideal customer experiences.
Quality Assurance Inspector
Bootstrap Brands
05.2021 - 09.2021
- Communicated with production team members about quality issues.
- Kept detailed records of quality and imperfect products.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Removed imperfect products from shipment line.
Education
High School Diploma -
T Wingate Andrews High School
High Point, NC05.2022
Skills
- Food Preparation and Safety
- Risk Mitigation
- Product Analysis
- Profit and Loss Accountability
- Training and Development
Certification
ServSafe
Timeline
General Manager
Sonic Drive In
03.2023 - 08.2023
Assistant General Manager
Sonic Drive-In
05.2022 - 03.2023
Quality Assurance Inspector
Bootstrap Brands
05.2021 - 09.2021
High School Diploma -
T Wingate Andrews High School
Similar Profiles
JIMENA MANRIQUEZJIMENA MANRIQUEZ
Associate Manager at Sonic Drive-InAssociate Manager at Sonic Drive-In
Cody HangCody Hang
Carhop Server, Crew Leader at Sonic Drive InCarhop Server, Crew Leader at Sonic Drive In
JONATHAN JENKINSJONATHAN JENKINS
General Manager at Sonic Drive-inGeneral Manager at Sonic Drive-in
Tyler WrightTyler Wright
Fast Food Shift Lead at SONIC Drive-InFast Food Shift Lead at SONIC Drive-In
Ely Raul Tovar ParraEly Raul Tovar Parra
Information Security Specialist at SmartmaticInformation Security Specialist at Smartmatic