Kareem Gaskew
Saginaw,MI
Summary
Adept at installation and repair, I significantly enhanced customer satisfaction at Xtreme Auto by diagnosing and resolving complex issues, demonstrating exceptional attention to detail and customer service skills. Proven ability to work under minimal supervision, my versatility across roles from service technician to construction equipment operator underscores a commitment to quality and reliability.
Overview
20
20
years of professional experience
Work History
Service Technician
Xtreme Auto
08.2015 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Dry Cleaner
G Executive Cleaners
01.2012 - 06.2015
- Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
- Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
Construction Equipment Operator
Holmes Homes
02.2005 - 03.2011
- Supported team productivity by loading and unloading construction materials using appropriate machinery.
- Minimized downtime due to mechanical issues through routine preventive maintenance checks before starting each shift.
- Improved overall site appearance after completion of projects by performing thorough cleanup activities using skid-steer loaders and debris removal attachments.
- Demonstrated versatility in operating different kinds of construction equipment to meet specific project requirements.
Education
High School Diploma -
Saginaw High School
Saginaw, MI06.1992
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Punctual and reliable
Timeline
Service Technician
Xtreme Auto
08.2015 - Current
Dry Cleaner
G Executive Cleaners
01.2012 - 06.2015
Construction Equipment Operator
Holmes Homes
02.2005 - 03.2011
High School Diploma -
Saginaw High School
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