Kareem Matariyeh
Chicago,IL
Summary
Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations.
Overview
7
7
years of professional experience
Work History
Personal Banker II
Fifth Third Bank
05.2022 - Current
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Loss Prevention Specialist
Alliant Credit Union
07.2021 - 05.2022
- Reduced overdue accounts by implementing strategic collection techniques and maintaining consistent communication with clients.
- Improved cash flow by prioritizing high-risk accounts and negotiating mutually beneficial payment plans.
- Enhanced customer satisfaction by efficiently addressing and resolving complex banking issues.
- Provided personalized financial advice to clients, helping them make informed decisions about their finances.
Collections Specialist
eNova Financial
10.2019 - 07.2021
- Reduced delinquency rates by implementing effective collection strategies and maintaining consistent follow-up procedures.
- Improved customer payment compliance through negotiating mutually agreeable repayment plans.
Manager
Back in the Game Video Games
03.2017 - 10.2019
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced overall store reputation by maintaining a high feedback score through timely communication and issue resolution.
- Increased sales revenue by regularly updating inventory with popular and in demand items.
Skills
- Financial Product Knowledge
- Relationship Building
- Wealth Management
- Banking
- Financial Services
- Arabic Fluency
Timeline
Personal Banker II
Fifth Third Bank
05.2022 - Current
Loss Prevention Specialist
Alliant Credit Union
07.2021 - 05.2022
Collections Specialist
eNova Financial
10.2019 - 07.2021
Manager
Back in the Game Video Games
03.2017 - 10.2019
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