Hannah Dunn
Searcy,AR
Summary
I am a Personal Banker II at Southern Bank, proficient in relationship building and financial product knowledge, significantly improved customer satisfaction. Skilled in client relationship management and account maintenance, demonstrated through efficient banking solutions and training peers for optimal productivity. I achieve beyond set targets, enhancing team performance and customer service excellence. I offer a strong foundation in customer service and a genuine interest in financial services. I am eager to learn and develop within this field. I deliver attention to detail and accuracy in handling financial transactions while ensuring compliance with banking regulations. I believe that my great communication and problem-solving skills will be a great asset to my future career.
Overview
5
5
years of professional experience
Work History
Personal Banker II
Southern Bank
04.2023 - Current
- Interviewed customers to obtain information needed for opening new accounts.
- Responded to customer inquiries regarding new accounts and account services.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Assisted customers with setting up or closing accounts, completing loan payoff's and signing up for new services.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Breakpack Order Filler
Walmart
07.2020 - 09.2021
- Enhanced productivity with efficient order filling strategies, prioritizing tasks based on deadlines and workload.
- Assisted in training new employees on breakpack procedures, sharing best practices for optimal productivity levels and workplace safety compliance.
- Contributed to team performance goals by consistently meeting individual daily targets for order processing speed and accuracy.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Cashier
Exon
06.2019 - 07.2020
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
White County Central
Judsonia, AR05-2019
Skills
- Relationship Building
- Branch operations
- Customer Service
- Customer Satisfaction
- Positive Attitude
- Banking Policies and Procedures
- Attention to Detail
- Client Relationship Management
- Financial Advising
- Financial product knowledge
- Account Maintenance
Timeline
Personal Banker II
Southern Bank
04.2023 - Current
Breakpack Order Filler
Walmart
07.2020 - 09.2021
Cashier
Exon
06.2019 - 07.2020
White County Central
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