Jasmine Mckinnie
Customer Service Representative
Jackson,TN
Summary
Experienced banking and finance professional with a proven track record of success. Dedicated to building lasting customer relationships, fostering trust, and minimizing account closure rates. Expert in identifying and addressing customer needs to provide personalized banking solutions. Well-suited for the role of Personal Banker within a dynamic team. Brings added value through extensive knowledge of financial products, services, and branch operations, specializing in retail banking, customer service, and account management. Primary objective is to assist clients in making responsible and financially beneficial decisions. Leverages deep understanding of branch operations and financial products to ensure optimal support for both the company and its customers.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Personal Banker II
CADENCE BANK
5 2024 - Current
- I, a customer service representative, helped assist customers with account balances, inquiries, and requests.
- And building relationships, developing, and maintaining relationships with customers, and other partners.
Sales Supervisor
Fort Sill National Bank - FSNB
05.2022 - 05.2024
- Sales coordinate outgoing business accounts (C.R.A.) and are responsible for arranging meet and greets, opening and maintaining customer accounts, processing withdrawals and deposits, and keeping banking logs on a daily basis.
- Responsible for training new employees and settling any disputes between customers and their accounts.
Team Leader
FSNB
04.2017 - 08.2020
- Team lead, sales, coordinate outgoing business accounts (C.R.A.), and responsible for arranging meet and greet, opening and maintaining customers' accounts, withdrawals, deposits, and banking logs on a daily basis.
- Responsible for training new employees and settling any disputes between customers and their accounts.
Supervisor
It's Fashion
12.2015 - 04.2017
- Open and close store, manage employees, solve customer service issues, manage store pricing, inventory, and stock.
Education
High school diploma -
Middleton High School
Middleton, TN 08.2003 - 05.2007
Skills
Retail Sales (5 years)
Additional Information
I’m skilled with Jack Henry making debt card and closing debt cards, Balancing the ATM when it’s needed
Timeline
Sales Supervisor
Fort Sill National Bank - FSNB
05.2022 - 05.2024
Team Leader
FSNB
04.2017 - 08.2020
Supervisor
It's Fashion
12.2015 - 04.2017
High school diploma -
Middleton High School
08.2003 - 05.2007
Personal Banker II
CADENCE BANK
5 2024 - Current
Similar Profiles
Belynda AntonioBelynda Antonio
Partime Telle at Cadence BankPartime Telle at Cadence Bank
Amy HartleyAmy Hartley
Mortgage Loan Officer at Cadence BankMortgage Loan Officer at Cadence Bank
JACKLYN ROMEROJACKLYN ROMERO
Sr. Personal Banker III at Cadence BankSr. Personal Banker III at Cadence Bank