Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kareema Selby

Summary

Diligent Public Health Professional with solid foundation in public health initiatives and community outreach programs. Successfully coordinated public health campaigns and collaborated with multidisciplinary teams to address health disparities. Demonstrated analytical skills and effective communication to drive public health goals.

Experienced with public health programming, research, and data analysis. Utilizes evidence-based practices to improve community health outcomes. Knowledge of epidemiology, health education, and policy implementation.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Foundever
12.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Caregiver

Comfot Keepers
08.2022 - 12.2022
  • Assist with personal care: bathing grooming, dressing, and toileting.
  • Basic food preparation: shopping, housekeeping, laundry.
  • General Healthcare: prescription usage, appointment reminders.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Athletic Trainer Intern

Prisma Health Richland
03.2022 - 05.2022
  • Assess the patient to determine the nature and extent of the problem.
  • Determine the appropriate course of care that the student can give which is within the student’s level of education and proficiency.
  • Administer care consistent with approval of a preceptor, under his/her direct supervision.
  • Complete necessary medical reporting and administrative duties which include, but is not limited to, progress notes, treatment records and insurance forms.
  • Effectively communicated with athletes, coaches, and administrators regarding individual athlete health and overall team wellbeing.
  • Supported rehabilitation efforts for injured athletes through targeted exercises and treatments.

Office Assistant

Benedict College
10.2018 - 03.2022
  • An office assistant provides quality customer service, assist customers with making purchases, arranges appointments, and maintains important records.
  • My task helped the office run more smoothly I assisted them with anything that came their way from transcripts to enrollment verification.
  • I also assisted them by answering the phone and answering any questions the student or teacher has pertaining to the paperwork he / she had to fill out.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Education

Bachelor of Science - Public Health

Benedict College
05.2022

MBA - Business Administration

DeVry University
01-2027

Skills

  • Computer: Word, PowerPoint, Excel
  • Critical thinking
  • Data entry
  • Active listening
  • Problem resolution
  • Computer proficiency
  • Complaint handling
  • Microsoft Excel
  • Client relations
  • Professional telephone demeanor
  • Customer satisfaction measurement
  • Microsoft outlook
  • Paperwork processing
  • Appointment scheduling
  • Administrative support
  • Documentation

Accomplishments

  • Benedict College Gospel Choir Member October 2018 – May2022
  • Honors Program Inductee February 2019
  • Dean’s List August 2019-May 2022
  • President’s Scholar August 2019- May 2022
  • SC Public Health Association Member January 2022

Languages

ENGLISH: Native, Spanish: Conversational

Timeline

Customer Service Representative

Foundever
12.2022 - Current

Caregiver

Comfot Keepers
08.2022 - 12.2022

Athletic Trainer Intern

Prisma Health Richland
03.2022 - 05.2022

Office Assistant

Benedict College
10.2018 - 03.2022

Bachelor of Science - Public Health

Benedict College

MBA - Business Administration

DeVry University

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