Kareemmat Bamigbaye
Indianapolis,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
RCS Associate- Emergency Department
IU Health
10.2023 - Current
- Performed patient's registration in an efficient and timely manner.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered Patients and family member's questions about insurance and other financial options for medical care.
- Communicated effectively and in a timely manner on the team regarding patient's insurance issues or other registration needs.
Teller
JP Morgan Chase
12.2020 - 09.2023
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Customer Service Manager
Mantis Pacific Travel Agency
11.2015 - 04.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH06.2026
Skills
- Time management
- Team collaboration
- Critical thinking
- Privacy and Confidentiality
- Microsoft Office
- Attention to Detail
- Documentation
- Cerner User
Languages
English
Native or Bilingual
Timeline
RCS Associate- Emergency Department
IU Health
10.2023 - Current
Teller
JP Morgan Chase
12.2020 - 09.2023
Customer Service Manager
Mantis Pacific Travel Agency
11.2015 - 04.2018
Bachelor of Science - Business Administration
Southern New Hampshire University
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