Kareena Gullett
Dallas
Overview
2
2
years of professional experience
Work History
Remote Healthcare Advocate
Concentrix
05.2024 - Current
- Identified potential barriers to optimal health outcomes for high-risk populations; developed targeted interventions that addressed these challenges headon.
- Facilitated seamless transitions between care settings by coordinating necessary resources and support services.
- Enhanced healthcare service quality by collaborating with medical professionals and providing accurate patient information.
- Improved patient satisfaction by actively listening to concerns and addressing their needs promptly.
- Reduced hospital readmission rates with thorough follow-up care coordination and patient education.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
Team Lead Sales Associate
Target
05.2022 - 03.2024
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Contributed to team objectives in fast-paced environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Streamlined sales processes for increased efficiency and improved team performance.
- Trained, coached, and mentored new sales associates for maximum performance.
- Kept detailed records of daily activities through online customer database.
Education
High School Diploma -
Sherman High School
Sherman, TX05.2024
Skills
- Patient care coordination
- Health education
- Empathy
- Interpersonal skills
- Organizational skills
- Strong and effective communication skills
- Ability to handle multiple assignments
- Time management
- Collaboration
- Analysis
- Computer skills
- Case management
Timeline
Remote Healthcare Advocate
Concentrix
05.2024 - Current
Team Lead Sales Associate
Target
05.2022 - 03.2024
High School Diploma -
Sherman High School