Karel Gonzalez
Pembroke Pines,FL
Summary
Energetic Casino Dealer offering 9-year background operating and supervising poker table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Poker Dealer
Hialeah Park Casino
2015.03 - Current
- Promoted dialogue between players to support positive customer experience and engaged individuals or groups in game-related conversations to verify understanding of rules and player expectations.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Maintained fast, smooth game pace by efficiently handling , chips, money, and cards.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Education
No Degree - Civil Engineering
Miami Dade College
Miami, FLHigh School Diploma -
Mater Academy Charter High School
Hialeah Gardens, FL08.2009
Chess Mastery - Chess
Jose Marti
Cuba04.2007
Skills
- Game Rules and Regulations
- Positive Customer Experience
- Adaptability and Flexibility
- Dealer Training
- Reading Player Behavior
- Multitasking Abilities
- Problem solving skills
- Poker Game Variants Familiarity
- Casino Procedures Understanding
- Strong Communication Skills
- Continuous Learning Mindset
- Game Rules Knowledge
- Table Game Rules
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Poker Dealer
Hialeah Park Casino
2015.03 - Current
No Degree - Civil Engineering
Miami Dade College
High School Diploma -
Mater Academy Charter High School
Chess Mastery - Chess
Jose Marti
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