Kareli Sanchez
Pasco
Summary
Dynamic management operations professional with a proven track record in enhancing productivity and driving efficient task completion. Specializes in strategic planning, team leadership, and operational improvement, leveraging strong communication and problem-solving skills to execute business strategies effectively. Aiming to further optimize team performance and operational excellence.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Auto Accident Chirocpract
Pasco
02.2026 - Current
- Operated a variety of machinery and tools safely and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted testing of software and systems to ensure quality and reliability.
- Identified needs of customers promptly and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Ramp and customer service agent
Horizon Air
Pasco
04.2025 - Current
- Assisted customers with inquiries regarding flight schedules and reservations.
- Resolved passenger complaints to enhance customer satisfaction and loyalty.
- Coordinated with team members to ensure timely boarding of passengers.
- Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
- Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
- Performs aircraft grooming and security searches.
- Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
- Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
- Loads and offloads luggage and cargo with the use of conveyor belts.
- At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Business Owner
K&J Cleaning Services LLC
Pasco
12.2021 - Current
- Crafted strategic business plans aimed at driving growth.
- Launched and managed a profitable enterprise, ensuring seamless daily operations.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Dusted furniture, machines or equipment.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Emptied trash cans and replaced liners as needed.
A Little Bit of Everything
Chucks BBQ
Clovis
03.2020 - 06.2020
- Worked effectively in team environments to make the workplace more productive.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Complied with all company policies regarding safe handling of hazardous materials.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Monitored inventory levels for hot food items, placing orders when necessary.
- Performed daily cleaning duties including washing dishes, emptying grease traps, sweeping floors.
- Followed proper food handling and sanitation techniques to promote clean and healthy environment.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
- Performed workstation prep prior to shift start.
Education
Esthetician License - Esthetician
Paul Mitchell The School
Pasco, WA02-2025
High school diploma -
Pasco High School
Pasco, WA06.2020
Skills
- Business Management
- Budgeting
- Business Development
- Payroll
- Management
- Leadership
- Purchasing
- Work ethic
- Driven and determined
- Customer relations
- Customer service
Personal Information
Work Permit: Authorized to work in the US for any employer
References
- Glenda Ramos- (509) 531-1598
- Jesus De Paz- (509) 885-2661
- Alma Valencia- (509) 521-5027
Timeline
Front Desk Receptionist
Auto Accident Chirocpract
02.2026 - Current
Ramp and customer service agent
Horizon Air
04.2025 - Current
Business Owner
K&J Cleaning Services LLC
12.2021 - Current
A Little Bit of Everything
Chucks BBQ
03.2020 - 06.2020
Esthetician License - Esthetician
Paul Mitchell The School
High school diploma -
Pasco High School