KARELIA RASMUSSEN
Summary
With over 20 years of experience, consistently supported and streamlined day-to-day operational functions to ensure seamless business operations. Highly dependable, ethical, and reliable support specialist and leader, excels at seamlessly integrating with customers, demonstrating eagerness and attentiveness in every interaction. Commitment to delivering exceptional service and ability to foster positive relationships make a valuable asset to any team.
Overview
19
19
years of professional experience
Work History
Executive Assistant
Kelly Services- Nissan HQ
08.2021 - Current
- Provide excellent Executive support to 6 Directors within the Finance department which includes Tax, Treasury/Risk and Accounting within the Nissan headquarters office.
- Monitor, arrange and manage calendars.
- Create, accept and coordinate meetings.
- Update and distribute the Finance org chart monthly.
- Process expense reports.
- Order supplies as needed.
- Arrange travel as needed.
- Other duties as assigned.
Maintenance Manager
Thistle
07.2014 - 05.2021
- Responsible for supporting the oversight and planning for the Maintenance Department in order to change/establish priorities and timelines.
- Created and assigned all work order requests via Yardi.
- Oversaw inventory needs and processes.
- Assisted with HR functions for the Maintenance Department.
- Processed all invoices and resolved any billing issues.
- Participated in monthly property budget reviews with the AM.
- Pulled monthly work order reports for 3rd party owners.
- Maintained the electronic turn board for turns.
- Scheduled and coordinated all vendor needs for turns.
- Oversaw seasonal landscape and snow removal contracts.
- Accommodated technicians needs for changes in schedule or supplies.
- Lead and mentored the Maintenance Administrative Assistant in a way that encouraged skill development.
Supervisor
LPS Field Services
01.2009 - 06.2014
- Supervisor for Santander Bank, Residential Credit and Specialized Loan Services- 09/2012-06/2014.
- Managed an advanced team of 15 that acted on behalf of the client with day-to-day decisions.
- Pulled daily reports and to establish our daily business needs.
- Reported team status and to other members of management and the client daily.
- Conducted weekly audits on the team as well as pulled weekly production to trend issues when present.
- Conducted monthly one on ones with team members to provide and receive feedback.
- Held weekly team meetings to go over any changes, news and use that time to do some team building activities.
- Kept detailed records of department resource usage and expenses.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees across production and administrative areas.
- Other Positions held within LPS Field Services during my 5 years with the company: Assistant Supervisor for Wells Fargo Bank-01/2012-09/2012, Assistant Supervisor for Carrington Mortgage Services-03/2010-01/2012, Advanced Processor for Carrington Mortgage Services-2/2009-03/2010, Marketing Asset Technician 01/2009-02/2009.
Premier Members Federal Credit Union
01.2006 - 01.2009
- Assisted members with an array of banking related inquiries on a multi-line phone system.
Skills
- Budgetary Planning
- Invoicing and billing
- Microsoft Management
- Property management principles
- Ability to manage les
- Expert in Concur
- Fair housing mandates
- Management
- Expert in Yardi
- Excel spreadsheets
- Workers' compensation knowledge
- Back operations
- Heavy Calendaring
- Arranging travel
Timeline
Executive Assistant
Kelly Services- Nissan HQ
08.2021 - Current
Maintenance Manager
Thistle
07.2014 - 05.2021
Supervisor
LPS Field Services
01.2009 - 06.2014
Premier Members Federal Credit Union
01.2006 - 01.2009
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