Results-driven manager with expertise in team leadership, staff training, and operational optimization. Proven ability to enhance customer service and improve labor efficiency through effective scheduling and inventory management.
Overview
11
11
years of professional experience
Work History
Manager
Family Dollar
Hettinger, ND
04.2021 - 12.2025
Supervised daily operations to ensure compliance with company policies and procedures.
Trained and mentored staff to enhance team performance and customer service skills.
Implemented inventory management practices to optimize stock levels and reduce waste.
Developed scheduling strategies to improve labor efficiency and coverage during peak hours.
ASM
Family Dollar
Lemmon SD
11.2016 - 04.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
CNA
Lemmo Nursing Home
Lemmon, SD
01.2015 - 10.2016
Assisted residents with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Maintained cleanliness and safety of resident living areas in compliance with health regulations.
Collaborated with interdisciplinary team to develop individualized care plans for residents.
Provided emotional support to residents and families, enhancing overall satisfaction with care services.
Education
High School Diploma -
Lemmon High School
Lemmon SD
No Degree - Nursing Education
Rasmussen University
Online
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Shift scheduling
Budget control
Emergency response
Clear communication
Safety procedures
Employee onboarding
Coaching and mentoring
Inventory management
Recruiting and interviewing
Accomplishments
Achieved [Result] by completing [Task] with accuracy and efficiency.