Karely Guerrero
Goodyear,AZ
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
2
2
years of professional experience
Work History
Teller
Wells Fargo
10.2023 - Current
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Server
Islands Restaurants
03.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Receptionist
Avondale Toyota
01.2023 - 10.2023
- Enhanced customer satisfaction by providing friendly and efficient service upon entry.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
Education
Associate of Science - Forensic Science
Maricopa Community Colleges - Glendale Community College
Glendale, AZ05.2027
High School Diploma -
La Joya Community High School
Avondale, AZ05.2022
Skills
- Customer Relationship Building
- Fraud Detection
- Regulatory Compliance
- Financial Analysis
- Financial Advising
- Spanish Speaking
- Bilingual in English and Spanish
- Rapid 10-Key Data Entry
- Relationship Building and Management
- Banking
- Math Aptitude
- Stress Tolerance
- Exceptional Customer Service
- Excellent Time Management Skills
- Positive
- Business Development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teller
Wells Fargo
10.2023 - Current
Receptionist
Avondale Toyota
01.2023 - 10.2023
Server
Islands Restaurants
03.2022 - Current
Associate of Science - Forensic Science
Maricopa Community Colleges - Glendale Community College
High School Diploma -
La Joya Community High School
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