Karely Pena
Chicago,IL
Summary
Hardworking employee,enthusiastic about learning new and different fields inside and out.Pursues opportunities to learn new skills and contribute to group success.Offers strong administrative,relationship building and problem solving abilities.Passionate job seeker with strong organization skills eager to secure a new opportunities.
Overview
9
9
years of professional experience
Work History
Machine Operator
RJW
Romeoville, Illinois
07.2025 - 08.2026
- Operated packaging machinery in RJW distribution workflow
- Inspected finished products for quality and compliance
- Operated forklift equipment for warehouse loading and unloading tasks.
- Communicated with the supervisor and other warehouse staff to coordinate work.
Counter Salesperson
Johnstone Supply
Palm Desert, California
02.2023 - 06.2025
- Aided customers by listening, identifying problems, and recommending solutions based on product knowledge.
- Engaged customers in conversation to uncover individual needs and enhance their shopping experience.
- Thrived in fast-paced environment, managing multiple tasks simultaneously to meet customer demands.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
Call Center Representative
Stone Fire Grille
Los Angeles, California
10.2022 - 01.2023
- Manage high volume calls in a timely manner
- Followed call center script for varied customer interactions
- Identifying customers needs,clarifying information,research every issue and provide solutions
Catering Assistant
Ls Salsas Catering
Yucca Valley, California
08.2021 - 10.2022
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Helped prepare and present food to event guests with strong attention to detail and presentation expertise.
Customer Service Cashier
Pena's Party Rental
Yucca Valley, California
06.2017 - 10.2020
- Resolved customer complaints while maintaining customer satisfaction and clean and tidy checkout area
- Answered product questions using knowledge of sales and store promotions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Customer Service Cashier
Ls Salsas Restaurant
Yucca Valley, California
03.2018 - 07.2020
- Answered questions about store policies and concerns to support positive customer experiences
- Helped customers by answering their questions and completing their requests
- Learned duties for various positions and provided back up at key times
Education
High School Diploma -
Yucca Valley High School
Yucca Valley, CA06-2022
Skills
- Customer Service
- Multitasking Abilities
- Attention to Detail
- Teamwork Collaboration
- Verbal and Written Communication
- Spanish Fluency
Languages
- English
- Spanish
Timeline
Machine Operator
RJW
07.2025 - 08.2026
Counter Salesperson
Johnstone Supply
02.2023 - 06.2025
Call Center Representative
Stone Fire Grille
10.2022 - 01.2023
Catering Assistant
Ls Salsas Catering
08.2021 - 10.2022
Customer Service Cashier
Ls Salsas Restaurant
03.2018 - 07.2020
Customer Service Cashier
Pena's Party Rental
06.2017 - 10.2020
High School Diploma -
Yucca Valley High School